Job description
Come Grow With Us
Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.
Do you have a passion for efficiently arranging group travel plans and providing exceptional customer service? Grand Canyon Education’s travel department is seeking a full time Group Hotel and Air Specialist. This position will report to the Travel Manager and will work Monday through Friday, 8:00 a.m. to 5:00 p.m. In this role, we will look to you for coordinating all aspects of maintaining the group travel program for the university.
What you will do:
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Research group hotel/air service providers and submit RFP requests, analyzes bid responses, works with travel counselors to determine supplier of choice, negotiates terms of agreements, follows-up on deadlines, and secures adjustments to agreement.
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Assist in processing Athletics/Group travel requests, maintain group system, and communicate final travel itineraries to requestor.
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Initiate supplier agreement review and process for approvals and signatures.
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Analyzes past group hotel/air buying trends, sales records, price, and quality of travel service provider to determine value and yield.
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Maintains an effective liaison with suppliers, management personnel, and co-workers.
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Create, maintain, and update hard copy trip files for all travel, including review and preparation for annual audit.
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Enter information provided by staff into the database and maintain travel database.
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Monitor and ensure compliance with Travel Policy and Procedures.
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Arrange and book travel on behalf of staff as required. Work to ensure travel is arranged efficiently and effectively.
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Performs additional duties as required.
What you will need:
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Working with Athletic departments highly desirable.
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Ability to utilize correct grammar in submitting written group agreements and confirming group requirements via e-mail.
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Must be able to work in a fast-paced, high-volume environment while meeting varying and competing timelines.
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High attention to detail with the ability to multi-task, efficiently prioritize assignments to meet deadlines with a high degree of accuracy.
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Excellent verbal communications with the ability to present a professional demeanor to all co-workers and external vendors.
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Able to work in a highly cooperative, collaborative team environment while maintaining a positive attitude and welcoming change.
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Ability to work with employees at all levels within the organization and maintain confidentiality of information.
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Knowledge of customer service principles and ability to demonstrate behavior which represents department customer service standards.
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Strong mathematical ability: multiplication, addition, and computation.
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Ability to work with employees at all levels within the organization and maintain confidentiality of information.
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MS Office Suite proficiency.
Why work at GCE:
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Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.
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Generous time off plan and 11 paid holidays.
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Paid time off to volunteer in the community or at GCE sponsored events.
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We also offer full-time employees, their spouses and dependent children an Education Tuition Discount Program.
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#contract #procurement
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