Job description
We are looking for a Bank Teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the "frontline" of our bank and will play a fundamental role in achieving our customers satisfaction and revenue growth objectives. Must be comfortable in processing daily transactions accurately and efficiently. Communicates with customers and potential customers bank products and services.
Responsibilities
- Conduct routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals, etc.)
- Assess customer needs and introduce new products and services (credit cards, debit cards, mobile deposits, etc.)
- Make sales referrals, and cross-sell products and services.
- Go the "extra mile" to build trust relationships, customer loyalty and satisfaction.
- Comply with regulatory requirements.
- Manage risk in every transaction and detect fraudulent transactions to prevent losses.
- Resolve customers' issues and provide relevant information
Qualifications
- Customer service and cash handling experience required.
- Previous banking experience preferred.
- Basic PC knowledge, Windows based systems and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counter)
- Strong communication and time management skills
- Customer satisfaction-oriented
- Attention to detail and mathematical skills
- Excellent sales skills
- High school diploma or equivalent required
- Available to work Saturdays
Candidates must meet the company's hiring criteria to include a pre-employment background investigation and drug test.
We are an Equal Opportunity Employer and drug free workplace.
EEO m/w/v/d
Job Type: Full-time
Pay: $12.88 - $19.32 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Experience level:
- 1 year
Physical setting:
- Office
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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