Job description

The Chronic Care Manager is a medical assistant who supports the development of patient-centered, team-based care. S/he will support physicians, specialists, and healthcare organizations in managing their panel of patients using a population management informatics & communication tool. By proactively engaging with patients over time, the Chronic Care Manager

works to identify patients’ unmet needs, engage patients in their own care, gather summary

information for treatment interventions, and enhance ongoing communication between the patient and their care team. The goal of the Chronic Care Management program is to facilitate high-value,

patient-centered care that improves timely access to and provision of preventive services and chronic disease treatment.

KEY AREAS OF RESPONSIBILITY:

* Develops a keen understanding of primary care practice requirements for optimal, coordinated population health

* Works as an effective team member of the care team

* Facilitates a Chronic Care Management platform to support patients with multiple chronic diseases and assists in the coordination of the patient’s care.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

* Manage patient registries and provide the members of health care teams in designated practices with the data required to meet the health needs of the patient

* Contributes to a positive experience for patients and families through courteous telephone and digital interactions, accurate and expeditious routing, as well as referral to appropriate clinical staff when necessary

* Contributes to the teamwork within and between departments. Regularly attends and participates in meetings with coworkers and practice staff.

* Perform all job functions in compliance with applicable federal, state, local and company policies and procedures.

QUALITY IMPROVEMENT AND PROCESS DESIGN:

* Minimum of 1-year experience in a primary care setting or similar specialty.

* Proven problem-solver with the ability to multi-task

* Prior use of electronic health records and other health care information systems desirable

QUALIFICATIONS

* Medical Assistant or Certified Nursing Assistant from a nationally recognized organization preferred

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Medical specialties:

• Urology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• Clinic
• Remote

Application Question(s):

• Salary Requirement

Education:

• High school or equivalent (Required)

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Required)

Work Location: Remote

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