Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people's lives while you grow your career and learn the business?

We're looking for an Admissions Coordinator to join our growing Delaware New Castle County and Kent County Hospice Offices in Wilmington, DE

Come join BAYADA Home Health Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

The Hospice Admissions Coordinator:

• Ensures that all activities performed align with the leadership of the Hospice team.
• Serves as the lead coordinator of patient pre-admission activities and is responsible for all aspects associated with the referral management processing of Hospice referrals from physicians, hospitals, facilities, and other community sources.
• Coordinates BAYADA Hospice services with referral sources, insurance companies, patients, and families.
• Processes patient referrals, coordinates the admission of patients, collaborates closely with hospice branch operations and sales team, and enters patient admission data after all requirements of hospice have been met and documented.
• Collaborates with different BAYADA functional offices at to obtain necessary billing information, clinical information, referral source/account preferences, and builds effective working relationships within the work group for the benefit of our patients.
• Performs an initial screening/verification of benefits according to Medicare, Medicaid, and third-party payor guidelines, coordinates equipment with contracted vendors, and gathers supporting information and/or documents pertinent to patient admission to the program.
• Ensures that operations remain in accordance with BAYADA policies and procedures, and applicable local, state, and federal regulations.
• Accepts all new referral calls and monitors all referral fax lines and portals.
• Contacts the patient and family, liaison and/or Program Manager, Referral Source & Branch Staff within 1 hour of referral.
• Enters all information gathered accurately into HCHB.
• Contacts Insurance company for eligibility and authorization. Confirms Hospice Service Line by obtaining sufficient client and insurance information.

Qualifications for an Admissions Coordinator:

• LPN Required.
• Minimum two (2) years of experience and/or training with hospice. Experience in a medical office environment, customer service role, intake or inside sales experience is preferred.
• Proficient in Microsoft Office Suite (including Excel and Teams).
• Has a positive attitude and willingness to learn throughout employment.
• Self-starter with excellent verbal and written communication skills.
• Read, speak, and write English to fulfill job functions in an understandable way.
• Ability to work in a demanding, high stress environment
• Sit, stand, bend, lift and move intermittently and be able to lift at least 25lbs
• Move equipment and supplies necessary for job functions.
• Abide by all occupational safety and bloodborne pathogen protocol to minimize illness and/or injury and exposure to infectious and communicable diseases, chemicals, and repetitive motions.
• Demonstrates confidence to openly discuss the benefits of hospice and obstacles one may have when choosing hospice.

• Additional:

  • Paid holidays, vacation and sick leave,
  • Vision, dental and medical health plans
  • Employer paid life insurance, 401k with company match, direct deposit and employee assistance program
  • Mileage reimbursement
  • Tuition reimbursement
  • To learn more about BAYADA Benefits, click here

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As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.