Job description

Responsibilities

•Work hours: Full-time, 40 Hours Weekly; Monday thru Friday, 7:45am – 5:30pm

•Delivers care to patients utilizing the Medical Office Clinical Receptionist Process, under direct supervison

•Responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic and may work in back office as needed

•Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance

•Answers phone calls and directs them appropriately

•Schedules appointments according to office guideline

•Obtains accurate patient and insurance information, collecting copays and deductible amounts

•Copies/scans patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record

•Prepares charts for patient appointments making sure all necessary information is complete

•Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments

•Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records

•Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment

•Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications

Requirements:

• Recent experience in healthcare front desk.
• 2+ years additional years of office/administrative assistant work.
• Bilingual Spanish

#INDINT

1144023

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Internal Medicine
• Primary Care

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Allen, TX 75002: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical office: 1 year (Required)

Language:

• Spanish (Required)

Work Location: One location

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