Job description
Job Introduction:
The Project Manager for Organizational Change Management (OCM) will play a key role in ensuring projects (change initiatives) meet objectives on time and budget by increasing employee adoption and usage. The OCM Project Manager will focus on the people side of change, including changes to business processes, systems, technology, job roles, and organization structures.
The primary responsibility will be creating, implementing, and managing change management strategies and plans that maximize employee adoption and usage and minimize resistance. The OCM Project Manager will work to drive faster adoption, higher ultimate utilization, and proficiency with the changes that impact employees.
The OCM Project Manager will need to be detail-oriented, understand intersections of people/process/technology, and work cross-functionally across many teams and different regions.
Please note:
Maximus is seeking an OCM Project Manager to join Maximus' Standardized Operations & Analytics (SOA) Program Management Office (PMO).
The Project Manager for Organizational Change Management (OCM) will play a key role in ensuring projects (change initiatives) meet objectives on time and budget by increasing employee adoption and usage. The OCM Project Manager will focus on the people side of change, including changes to business processes, systems, technology, job roles, and organization structures.
The primary responsibility will be creating, implementing, and managing change management strategies and plans that maximize employee adoption and usage and minimize resistance. The OCM Project Manager will work to drive faster adoption, higher ultimate utilization, and proficiency with the changes that impact employees.
The OCM Project Manager will need to be detail-oriented, understand intersections of people/process/technology, and work cross-functionally across many teams and different regions.
Please note:
- Change Management certification (Prosci, ACMP, CMI or equivalent) required
- PMP certification strongly preferred
- Remote position with limited travel of up to 25% that may be required based on contract client needs.
Essential Duties and Responsibilities:
- Leads and facilitates project discovery to define Change Management requirements and strategy.
- Leads and executes building the Change Management infrastructure and executing Change Management activities, driving projects toward high user engagement and adoption levels.
- Conduct stakeholder analysis and identify specific techniques to educate executives, build executive alignment, and cascade change.
- Interfaces and communicates with all levels of Maximus and client project resources and stakeholders.
- Executes and analyzes project surveys and assessments.
- Ensures project milestones/goals are met and adhere to approved budgets.
- Prepare and maintain documentation such as briefings, meetings, agendas, and correspondence.
- Supports the planning and content development of project training and communication.
- Supports ad-hoc project requests as needed.
Minimum Requirements:
- Bachelors Degree
- 5-7 years of experience
- Demonstrated knowledge of organizational change management frameworks, strategic communications, training design, training delivery.
- Minimum four (4) years of experience working on multiple project teams simultaneously on relevant engagements.
Minimum Requirements:
- Bachelor’s Degree from an accredited college or university in Business, Behavioral Sciences, Management Sciences, or related field
- 5+ years of organizational change management and business transformation experience
- Excellent written and oral communication skills
- Ability to communicate effectively with technical and non-technical staff
- Strong organizational skills with the ability to multi-task in a fast-paced environment
- Strong presentation and facilitation skills
- Mastery of Microsoft applications (e.g., Word, PowerPoint, Excel)
- Ability to succeed in team-based or independent environments
- Desire to mentor other team members and develop their skills
- Experience leading internal initiatives
- Required Change Management certification (Prosci, ACMP, CMI or equivalent)
- PMP certification strongly preferred
- Limited travel (while up to 25% of travel may be necessary for the role) based on contract client needs
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