Job description

Job Summary
West Side Management of Saratoga is seeking a high energy individual, with a desire to make a difference in people’s lives and a commitment to anticipate and exceed the expectations of our residents and customers. The diverse role of Property Manger combines sales, customer service and marketing to lease luxury apartment homes and build excellent relationships with guests and residents. As a WSM Property Manager, you will sell the high-quality construction, superior amenities and first-class service guarantees that have become synonymous with the WSM brand and reputation. The ideal candidate will be proactive in anticipating and exceeding expectations in all areas of the Property Manager role. This Full Time position will be located at our Rome, NY property location.

Responsibilities

Leasing

• Sell” property’s products and services to prospects.
• Maintain thorough product knowledge of the property, sister properties.
• Assist in developing and implementing effective marketing strategies.
• Ensure amenities and general curb appeal of community is pleasing to all 5 senses

Resident Relations

• Develop and maintain first class customer service relationships with prospects and residents.
• Manage and resolve resident concerns.
• Monitor outstanding work orders to insure 24-hour response time.
• Plan, organize and conduct resident functions as needed

Administrative

• Accurately prepare and be thoroughly knowledgeable with all lease-related paperwork, from the application process through move out. This includes processing rental applications, preparing move in information, lease files, renewal letters and renewal leases, completing brochures, completing move out requests, and any other forms utilized as they relate to leasing and resident relations.
• Assist in acting as a Risk Manager to ensure the safety and well-being of our residents and property. This would include but not be limited to routine property inspections to look for safety hazards and potential criminal activity.
• General clerical assistance including but not limited to answering phones, taking messages, managing the facilities/work orders in the property management software, filing, and ordering office supplies.

Required Education

• High School Diploma or equivalent required.
• NYS Real Estate License required.

Specific Skills/Requirements

• Strong professionalism, communication and “people skills”
• Well organized with ability to prioritize, multi-task, and ability to meet deadlines.
• Excellent verbal and written communication skills.
• Team oriented with ability to work independently.
• Computer skills, Microsoft Office, Word, and Excel with the ability to learn new software.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Evenings as needed
• Monday to Friday
• On call

Ability to commute/relocate:

• Rome, NY: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Preferred)

License/Certification:

• Real Estate License (Preferred)

Work Location: In person

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