Job description
The Office of the President is seeking an University Ombuds. This is a full-time (1.00
FTE
), 12-month, professional faculty position.
The University Ombuds assists University community members and groups in the resolution of conflicts or concerns. , presenting a range of responsible options to resolve problems informally, and facilitating discussion to empower individuals and groups to identify the best options. The University Ombuds’ major function is to provide confidential, neutral, and informal assistance to the University community by listening to concerns, clarifying issues, exploring options for resolution, providing information and referrals, and when appropriate and all parties agree, facilitating informal, nonbinding, mediated conversations. Serving in a designated neutral capacity, the University Ombuds is not an advocate for any individual or unit of the University.
The University Ombuds Office (UOO) provides Ombuds services and education to all members of the University community. The University Ombuds is responsible for the management of the University Ombuds Office, which is comprised of an Associate Ombuds and Program Coordinator. The University Ombuds develops and supervises employees to ensure that all members of the UOO maintain the professional standards and principles outlined in OSU’s Ombuds Charter.
To preserve independence and neutrality, the Ombuds reports directly to the Administrative Director, within the Office of the President. The Ombuds Office does not accept legal notice on behalf of the University, and information provided to the Ombuds does not constitute such notice to the University.
Why OSU?
The University Ombuds assists University community members and groups in the resolution of conflicts or concerns. , presenting a range of responsible options to resolve problems informally, and facilitating discussion to empower individuals and groups to identify the best options. The University Ombuds’ major function is to provide confidential, neutral, and informal assistance to the University community by listening to concerns, clarifying issues, exploring options for resolution, providing information and referrals, and when appropriate and all parties agree, facilitating informal, nonbinding, mediated conversations. Serving in a designated neutral capacity, the University Ombuds is not an advocate for any individual or unit of the University.
The University Ombuds Office (UOO) provides Ombuds services and education to all members of the University community. The University Ombuds is responsible for the management of the University Ombuds Office, which is comprised of an Associate Ombuds and Program Coordinator. The University Ombuds develops and supervises employees to ensure that all members of the UOO maintain the professional standards and principles outlined in OSU’s Ombuds Charter.
To preserve independence and neutrality, the Ombuds reports directly to the Administrative Director, within the Office of the President. The Ombuds Office does not accept legal notice on behalf of the University, and information provided to the Ombuds does not constitute such notice to the University.
Working for Oregon State University is so much more than a job!
Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.
FACTS :
Locations:
Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.
Oregon State’s beautiful, historic and state-of-the-art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine county. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.
Total Rewards Package:
Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including:
Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU.
Position Duties
Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.
FACTS :
- Top 1.4% university in the world
- More research funding than all public universities in Oregon combined
- 1 of 3 land, sea, space and sun grant universities in the U.S.
- 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties
- 7 cultural resource centers that offer education, celebration and belonging for everyone
- 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates
- 35k+ students including more than 2.3k international students and 10k students of color
- 217k+ alumni worldwide
- For more interesting facts about OSU visit: https://oregonstate.edu/about
Locations:
Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.
Oregon State’s beautiful, historic and state-of-the-art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine county. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.
Total Rewards Package:
Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including:
- Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.
- Retirement savings paid by the university.
- A generous paid leave package, including holidays, vacation and sick leave.
- Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
- Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU.
75% Ombuds Services:
Provides confidential, neutral, and informal assistance to the University community by listening to concerns, clarifying issues, exploring options for managing or resolving conflicts, providing information and referrals, and if all parties agree, facilitating informal, nonbinding mediation. The University Ombuds advises the Associate Ombuds and Administrative Program Coordinator on cases as necessary. The University Ombuds may occasionally participate in workgroups dedicated to promoting an inclusive climate to reduce bias-related conflicts.
10% Training and Education:
Develops and provides periodic conflict management training to faculty, staff, students, and administrators.
10% Management and Supervision:
Manages and oversees the UOO’s budget, and builds a strong, respectful office culture, ensuring compliance with UOO’s charter; provides oversight of daily operations including case management and procedures, and supervises two professional faculty. Provides ongoing development, individual and team feedback, and encourages ongoing professional development of UOO employees and educates others within the university community.
5% Reporting:
Provides anonymous, aggregated trend data to the Office of the President on a periodic basis identifying systemic trends to inform efforts to improving climate via organizational processes and managerial support.
Minimum/Required Qualifications
Provides confidential, neutral, and informal assistance to the University community by listening to concerns, clarifying issues, exploring options for managing or resolving conflicts, providing information and referrals, and if all parties agree, facilitating informal, nonbinding mediation. The University Ombuds advises the Associate Ombuds and Administrative Program Coordinator on cases as necessary. The University Ombuds may occasionally participate in workgroups dedicated to promoting an inclusive climate to reduce bias-related conflicts.
10% Training and Education:
Develops and provides periodic conflict management training to faculty, staff, students, and administrators.
10% Management and Supervision:
Manages and oversees the UOO’s budget, and builds a strong, respectful office culture, ensuring compliance with UOO’s charter; provides oversight of daily operations including case management and procedures, and supervises two professional faculty. Provides ongoing development, individual and team feedback, and encourages ongoing professional development of UOO employees and educates others within the university community.
5% Reporting:
Provides anonymous, aggregated trend data to the Office of the President on a periodic basis identifying systemic trends to inform efforts to improving climate via organizational processes and managerial support.
Bachelor’s degree.
Minimum of three years professional experience performing the role of an organizational Ombuds.
Demonstrated skills, knowledge and understanding in the following areas:
Minimum of three years professional experience performing the role of an organizational Ombuds.
Demonstrated skills, knowledge and understanding in the following areas:
- Outstanding communication skills, listening skills, the ability to convey empathy and approachability, and coaching skills.
- Ability to communicate effectively within the context of a complex organization.
- Demonstrated experience in providing neutral and confidential support, including in highly charged situations.
- Excellent judgment and the ability to maintain confidence to the utmost extent permitted by law.
- Ability to serve in an independent capacity to avoid conflicts of interest and any appearances of being compromised.
- Professional composure in all situations, the ability to inspire trust and confidence and build collaborative working relationships across the organization.
- Ability to clarify issues and develop creative solutions to address complex conflict and evaluating how potential courses of action may impact the inquirer and other community members.
- Deep understanding of interpersonal and organizational conflict, particularly when social identity is a contributing factor.
- Experience successfully working with individuals from a wide variety of backgrounds and cultures, and strong understanding of intercultural communications, challenges, and conflict resolution approaches.
- A demonstrable commitment to promoting and enhancing diversity.
- Ability to obtain a deep understanding of the University’s policies, processes, values, culture, departments, and resources to serve as a strong bridge builder and networker across the community.
- Effective presentation skills and ability to design and deliver training sessions to a wide variety of audiences.
- Ability to conduct outreach efforts to increase the visibility of the office and ensure that accurate information about the office is disseminated.
- Qualitative and quantitative skills necessary for interviewing, data gathering and analysis of facts and trends.
- Ability to manage an office budget.
- Ability to supervise and support personnel.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.
- Advanced degree in related field.
- Professional mediation training.
- Experience relevant to an academic environment.
- Experience supervising others.
Typical office environment and 8-5 business hours in person. Occasional evening or weekend work may be needed. Occasional travel, mostly in-state, will be necessary. At times, ombuds services and trainings will need to be provided remotely.
This position requires a clear and unambiguous commitment to compliance of all National Collegiate Athletic Association (NCAA) regulations for Division I (FBS) universities. No
Posting Detail Information
Posting Number
P06841UF
Number of Vacancies
1
Anticipated Appointment Begin Date
08/01/2023
Anticipated Appointment End Date
Posting Date
05/09/2023
Full Consideration Date
05/30/2023
Closing Date
06/10/2023
Indicate how you intend to recruit for this search
Competitive / External - open to ALL qualified applicants
Special Instructions to Applicants
To ensure full consideration, applications must be received by May 30, 2023. Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants.
When applying you will be required to attach the following electronic documents:
When applying you will be required to attach the following electronic documents:
1) A resume/CV; and
2) A cover letter indicating how your qualifications and experience have prepared you for this position.
3) Response to the follow questions. Upload as other document 1:
The Oregon State University Ombuds Office follows the International Ombuds Association Standards of Practice and Code of Ethics, with the core tenets being independence, confidentiality, neutrality, and informality. Please (1) discuss your understanding of each standard and (2) describe how you would organize the work of the University Ombuds Office to uphold each standard.
3) Response to the follow questions. Upload as other document 1:
The Oregon State University Ombuds Office follows the International Ombuds Association Standards of Practice and Code of Ethics, with the core tenets being independence, confidentiality, neutrality, and informality. Please (1) discuss your understanding of each standard and (2) describe how you would organize the work of the University Ombuds Office to uphold each standard.
You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process.
For additional information please contact: Jen Humphreys at Jen.Humphreys@oregonstate.edu or 541-737-8260.
OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. Offers of employment are contingent upon meeting all minimum qualifications including the criminal history check requirement.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. Offers of employment are contingent upon meeting all minimum qualifications including the criminal history check requirement.
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