Responsible for shelter and field operations, maintaining department records, managing office, dispatching and assigning service calls to officers in the field, addressing calls for service, enforcing animal protection laws in the Borough, issuing citations, caring for animals held in the shelter, and working with pet owners, licensed veterinarians, partnering organizations, the general public and other governmental agencies in the protection of the welfare of domestic animals in the Borough.

• Maintain and secure all department records. Use charts to track all shelter animals.
• Act as receptionist. Present a positive customer service approach.
• Operate FCC licensed two radio and dispatch officers. Assign calls for service.
• Assist staff with communications to other agencies and the general public.
• Prepare routine letters and notifications.
• Manage the Animal Protection Borough webpage content, and facilitate social media, PSAs or regular community programs.
• Maintain computer files, tally mileage reports and supply statistics for monthly, quarterly and annual reports.
• Clean all animal cages/kennels on a daily basis adhering to prescribed procedures for disinfecting and maintaining a healthy shelter. Wash and disinfect animal laundrey, litter pans, and food and water bowls daily and as needed throughout the day. Sweep and mop shelter floors with the provided disinfectant daily and as needed throughout the day.
• Care for, feed, and administer medication to animals in the shelter, under the direction of a licensed veterinarian and the Director.
• Enforce KGBC Title 6; investigate reported violations in order to reach code compliance. Accomplish compliance through education, when possible. Exercise discretion at all times and issue citations or cause citations to be issued, as appropriate. Prepare the case file and work with the Borough Attorney prosecuting the case.
• Testify in court or administrative hearings.
• Assist the general public in registering, adopting and surrendering animals. Maintain inter-office adoption boards and notice boards.
• Prepare accurate incident reports, legal forms, daily logs and other documents in compliance with Borough and departmental records maintenance policy.
• Collect fees in accordance with Assembly direction and process departmental deposits on a daily basis.
• Work with general public by explaining Borough policies and procedures. Deal professionally with distraught citizens as occasions arise.
• Adhere to departmental policies and procedures. Assist in setting department goals and objectives on an annual basis.
• Conduct behavior analysis of animals as they come into the shelter and make recommendations regarding adoption or medical treatment that may be needed. Track behavior of animals and log all medical treatments provided in the assigned chart.
• Patrol Borough area roads and respond to calls for service in the Borough's Animal Protection vehicles.
• Capture, transport and impound stray, surrendered, injured, potentially dangerous, and dangerous animals. Pick-up and impound dead animals.
• Assist in conducting behavior analysis on animals and transport animals to a licensed veterinarian for medical assessment, diagnosis, and treatment modality. Consult with the licensed veterinarian on all animals that are candidates for humane euthanasia.
• Load and transport cadavers for cremation.
• Participate in the on-call rotation for after-hours services, adhering strictly to the on-call policy provided in the SOP.
• Work with MOA organizations and partnering agencies to achieve consistent effective implementation of department policies and procedures and external agreements/contracts.

• Provide instruction to other employees of this or a similar job classification in all aspects of procedure and technique relating to the duties required by this job description unless such instruction requires a specialized certification which the employee doing the training does not have.
• Facilitate on a regualar basis, adoption promotions, and animal awareness events with volunteers and animal networking groups in the community.
• Must be able to travel outside of the community for training, as needed.
• Perform additional job-related duties as assigned by the Director of Animal Protection.

• Knowledge of animal control regulations, animal handling techniques, and animal physical and behavioral assessment.
• Requires strong communication skills and organizational abilities.
• Must be able to hear.
• Specific vision abilities inclue close vision, distance vision, color vision, peripheral vision, depth perception, and the abiltiy to adjust focus.
• Ability to use hands to finger, handle, or operate objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch; and taste or smell. Each of the listed activities also requires standing, sitting, walking, bending, stooping, climbing on stools and ladders, and routinely lift and carry items and boxes up to fifty (50) pounds.
• Use of medications, cleaning solutions and other chemicals in accordance with departmental standard operating procedures and in compliance with manufacturer labels and OSHA.
• Working on computer.
• Controlling animals, including large animals over 75 pounds in weight.
• Driving a vehicle.
• Dispatching and reporting over FCC licensed radio system.