Job description

Powerstone Property Management, a leading community association management company in Orange County, is seeking a full time, experienced Assistant General Manager at one of its' communities is Orange County. Powerstone offers a professional working environment, a competitive salary dependent on experience; good benefits including medical, dental, life insurance, a matching 401-K plan, paid sick, vacation and holidays.

Position Summary: Provides excellent customer service to residents of the community and strong administrative support to the General Manager.

Job Type: Part Time

Job Description:

• The Assistant General Manager is responsible for providing front desk coverage and is expected to maintain a schedule and be physically present from 8 AM – 2 PM, Monday – Friday, with a one-hour lunch.
• Fields phone calls and assist vendors, residents, and board member who walk into the office.
• Provides administrative support to the community at the direction of the General Manager, including but not limited to research and preparation of administrative documents, issuing work orders, preparing and issuing violation letters, drafting correspondence, preparing mailings and keeping the website up to date.
• Administer the Parking Program
• Coordinate social events and activities on behalf of the community
• Maintains the Great Room Clubhouse reservations
• Understand the Rules & Regulations of the community and effectively communicate with residents on noncompliance matters.
• Collect all patrol and incident reports from patrol and process related paperwork. Maintain logs of information received.
• Maintain inventory of supplies and reorders supplies as needed within the parameters of the budget.
• Occasional attendance at board meetings and Committee Meetings as requested by General Manager
• Adheres to policies and procedures approved by the Board
• Other duties and projects as assigned.

Requirements:

• Between 2-4 years of related experience, or equivalent combination of education and experience required. Industry experience preferred.
• Ability to consistently and reliably deliver a positive customer service experience.
• Excellent verbal and written communication skills.
• A proactive and collaborative approach in working with board members, homeowners and vendors.
• Ability to work with confidential/sensitive information and use diplomacy in communicating such information.
• Ability to work calmly when dealing with stressful situations and accept interruptions.
• Effective calendar management and follow up skills.
• Understanding of budget and project management policies and contract relations.
• Ability to effectively stay organized, coordinate multiple projects, use time management skills and exercise independent judgment.
• Proficiency in Microsoft Office applications, Word, PowerPoint, and Excel.
• Ability to work flexible hours, including evenings and weekends on occasion.
• Valid Driver’s License

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k) matching

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person

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