Description

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

PRIMARY PURPOSE OF POSITION

Performs activities relating to analysis, evaluation, building, programming, testing, correcting, implementing, operating, or supporting existing and planned IT products and processes under the general direction of more experienced personnel. Support information technology projects that may consist of cross-functional teams and multiple IT disciplines including contract resources. Work in collaboration with others which may include, network team, leadership, enterprise business partners, vendors, and project/design teams. Independence level: Works under general supervision in a supportive, flexible, and hybrid work environment.

PRIMARY DUTIES AND ACCOUNTABILITIES

• Maintain or support existing IT products/processes and/or perform and document new work activities related to analysis, evaluation, building, testing, and/or implementing planned IT solutions. (30%)
• Prepare standard reports to support IT operations. (25%)
• Perform entry level responsibilities related to Change Management and Design Thinking or Customer Focus. (15%)
• Organize own activities for short-term or sub-project/components under the direction of experienced personnel. (10%)
• Facilitate open and honest communication with IT customers and stakeholders. Develop basic methods to assess communication effectiveness and implement continuous improvement activities. (5%)
• Maintain engagement with IT partners and business. (5%)
• Proactively acquire and apply business/IT knowledge. (5%)
• Utilize best practices to improve IT products and services. Apply and verify compliance to standards as defined within the Management Model. (5%)

JOB SCOPE

Performs work under general supervision and follows standard procedures to accomplish assigned tasks.

Qualifications

MINIMUM QUALIFICATIONS

• 0-2 years IT experience and bachelor's degree or in lieu of degree, 1-3 years of combination of education and relevant work experience
• Appropriate computer skills, specifically, Microsoft Office suite with solid Excel capability
• Ability to understand and communicate about customer issues
• Strong problem-solving skills
• Solid communications skills (written and verbal)
• Demonstrate flexibility during times of change and ability to adjust to shifting priorities and timelines.
• Self-motivated and able to work independently, as well as in a remote and/or in-person team environment

PREFERRED QUALIFICATIONS

• Successful completion in an approved IT Workforce Development program
• Experience working collaboratively with diverse teams
• Familiarity with emerging software, such as Power BI