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Reporting directly to the Vice Provost for Internationalization & Equity (Vice Provost/IE), the Associate Director for Education Abroad & Domestic Programs is responsible for operations across all education abroad/away programs, including Kasteel Well, Los Angeles, Washington DC, Berklee Valencia, Global Pathways, student exchange programs, and non-affiliated programs. This position manages application and admissions cycles, course equivalency and registration, billing arrangements, group travel, and pre-departure/reentry programming and communications. This position also serves as an advisor to students with elevated questions or concerns regarding global programs, as well as faculty leading short-term programs.

ESSENTIAL JOB DUTIES

• Develop and manage information flows for all education abroad/away programs, including web presence, email communication, and print collateral.
• Oversee Education Abroad & Domestic Program application and admissions processes, managing an annual cycle of more than 700 unique applicants across all programs via an online platform; compile statistics regarding application, recruitment, and retention data.
• Advise students with elevated and/or complex questions or concerns related to education abroad/away programs on topics such as risk management, health/safety, identity, academic requirements, etc.
• Facilitate the non-affiliated programs process for students participating in programs external to Emerson. Oversee nomination and application process of both inbound and outbound exchange students; and maintain student exchange balances.
• Manage course creation and registration across select programs, adhering to institutional registration timelines and procedures.
• Design and implement pre-departure and reentry programs for students participating in all education abroad/away programs in line with industry best practices.
• Act as primary Boston-based liaison to Kasteel Well, Los Angeles and other overseas/external programs staff.
• Advise and interact with campus offices on all aspects of Education Abroad & Domestic Programs, including Admissions, Student Financial Services, Registrar, Academic Advising, Housing and Residence Life, Information Technology, and the Library among others.
• Advise students regarding scholarship opportunities for education abroad/away programs; and serve as a certifier for scholarships such as the Benjamin A. Gilman.
• Coordinate group travel and transportation for select programs.
• In consultation with the Vice Provost/IE, monitor and utilize the Education Abroad & Domestic Programs budget.
• Keep abreast of developments in the education abroad field by attending local and regional conferences and monitoring programs at other institutions.
• Occasionally travel to off-site locations.

QUALIFICATIONS - Qualifications are deemed required or preferred and represent what is needed to effectively perform the job.

• Master's Degree in an academic discipline
• 5-7 years of experience in a higher education setting with a focus on international or intercultural education.
• Experience advising college students.

KNOWLEDGE, SKILLS, AND ABILITIES - May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with the job.

• Experience working with faculty regarding education abroad programming.
• Experience working with higher education student information systems.
• Experience managing financial or budgetary information related to international education.
• Ability to navigate different systems to make data-driven decisions.
• Strong interpersonal and communication skills.
• Continuing to engage in professional development activities and resources preferred.

PHYSICAL ABILITIES - Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to sit or stand for long periods.
• Ability to concentrate for long periods of time.
• This job requires some foreign and domestic travel.

WORK ENVIRONMENT - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• Typical office environment

COMPENSATION

Starting salary for this position will be between $ 68,691 - $ 84,146.00 annually, commensurate with experience.

Grade of Position: 23-09E

Scheduled Weekly Hours: 36.25

This position will be exclusively represented by the Service Employees International Union (SEIU), Local 888 for purposes of wages, hours and other terms and conditions of employment.

In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.

Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available.

Please refer to our benefits website for a full list of benefits and eligibility requirements.

About Us
Emerson College is the nations only four-year institution dedicated exclusively to majors in communication and the arts in a liberal arts context. Its main campus is located in the center of the dynamic multicultural city of Boston, in close proximity to major publishing houses, arts institutions, and research centers. The college also has campuses in Los Angeles and the Netherlands. Emerson College enrolls over 4,300 graduate and undergraduate students from more than 70 countries and all 50 states.

Diversity Statement
Emerson College believes diversity enriches the educational experience by providing students with the opportunity to learn from individuals who may have different backgrounds, experiences, and perspectives. Engagement with diversity in the curriculum, in our co-curricular offerings, and all other aspects of the College enhances the personal and intellectual growth of all members of our campus community. Emerson is committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for meaningful citizenship in an increasingly complex, pluralistic society. Emerson College does not discriminate on the basis of sex/gender in its educational programs or activities. Emerson has designated the Associate Vice President, Title IX, and Clery Coordinator to respond to inquiries regarding the College Sexual Misconduct Policy. The Title IX Coordinator may be reached at 8 Park Plaza, Transportation Bldg, Room 230 Boston, MA 02116; Telephone: 617-824-8999; email: titleix@emerson.edu

Annual Clery Report
In accordance with the federal Clery and Campus SaVE Acts, Emerson College commits to providing all current and prospective students and employees with access to the annual campus security reports for each of our campuses. This report may be accessed from the Emerson College Police Department website.

Grade Ranges
Information on Emerson College staff grade rangejeid-2028d04ddeec114c920fdda599d29510