Mark-Taylor Companies is the leading developer, owner, and investment manager of luxury multifamily communities in Arizona and Nevada. At Mark-Taylor, our mission is to create incredible communities that invite, inspire and feel like home. We are committed to providing exceptional and consistent experiences for residents, employees, clients and business partners.

Established in 1985 and headquartered in Scottsdale, AZ, Mark-Taylor ranks as the largest apartment developer in Arizona, the second largest owner of rental communities in the state, and manages real estate on behalf of numerous third-party owners. We are proud to be recognized as Ranking Arizona's #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.

Mark-Taylor is here to stay as a leader in the multifamily industry. As we grow, we stay true to our highest priority – our people.

We're excited to meet you! Our Ideal Associate Director of Facilities & Service:

Mark-Taylor Residential is seeking an Associate Director of Facilities & Service who is ambitious, authentic, and passionate about the service industry. We are interested in a knowledgeable and people-focused leader, who thrives in an environment of growth.

The Associate Director of Facilities & Service (ADF) is responsible for providing expert oversight on property service, facilities, and capital projects, as well as management of Managers of Facilities and Service within a portfolio of Mark-Taylor properties. This role works as part of the operational leadership team to ensure an exceptional level of quality and consistency across Mark-Taylor. The position requires a combination of hands-on inspecting (walking the properties, reviewing checklists, reviewing processes), strategic reasoning and thinking and the use of data to guide recommendations.

The Work You'll Do:

• Oversee the hands-on maintenance duties necessary to maintain and enhance the value of the community. This includes performing consistent inspections, diagnosing problems and making necessary repairs in areas such as HVAC, electrical, plumbing, pool, flooring, carpentry, dry walling, appliances and exterior structures.
• Use extensive knowledge and problem-solving skills in the following areas: Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, Construction, Capital Projects, and all safety & OSHA-related standards
• Work with Manager of Community Operations, Manager of Facilities & Service, Associate Managing Directors and Managing Directors on the day-to-day operations including service-related issues, capital planning and vendor oversight
• Partner with co-workers (ADFs) to work on vendor partnerships, health, safety, security, and emergency response procedures
• Assist in development and implementation of Mark-Taylor operations policies and procedures in accordance with laws, standards and government regulations
• Lead a high-performance work environment that boosts morale, increases productivity and retention, provides career development opportunities, and delivers optimal results
• Use operational expertise to collaborate with internal partners including Human Resources, Training and Development, Talent Acquisition and other departments to ensure excellence in people management, organizational effectiveness and the Mark-Taylor brand

The Skills You'll Bring:

• Preferred 5+ years experience leading large teams through build-outs, major capital projects, etc.
• Vendor management and negotiation experience with a proven track record of negotiating large scale contracts
• Knowledge of building systems – plumbing, electrical, HVAC, pools, irrigation systems, access control systems, etc.- with a proven ability to quickly identify & resolve issues in both a proactive and reactive setting
• EPA certification and CPO certifications required or the ability to obtain within 90 days of hiring
• Demonstrated knowledge in abatement procedures (eliminating risk as it pertains to water contamination, SMG, fire and smoke damage, and bio-hazard), suppression systems (including monitoring equipment such as annunciators, fire control panels, smoke evacuation systems, etc.), and an understanding of NFPA local codes
• Understanding of general safety requirements, including HAZCOM, SDS, and GHS
• Working knowledge of Microsoft office and its applications (word, excel, power point)
• Ability to analyze data and trends and the ability deliver back to leadership in various report formats (excel, word, PowerPoint)
• High level of knowledge regarding service contracts, requests for pricing and commercial maintenance programs

Physical & Working Requirements:

• May require a work schedule outside of standard hours and may require weekends
• May require you to work at other community locations
• Requires use of a personal vehicle
• Duties performed both inside and outside, even in extreme heat (above 100 degrees) or cold (below 32 degrees) temperatures
• Will be required to climb stairs and/or ladders, stooping, kneeling and crouching for extended periods of time

Why You'll Love Working at Mark-Taylor (Perks & Benefits):

• Opportunities for career growth
• Paid time off, paid sick time, and paid holidays
• Medical, dental, vision benefits and 401k with company match
• Employee appreciation events
• MT fitness and corporate wellness program
• Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)

We are an Equal Opportunity Employer and a drug-free work place so you must be able to pass a background check and pre-employment drug test.

This position does require travel to various communities across the valley 80% of the time (the other 20% is spent at the MT's corporate office in Scottsdale). Must have reliable transportation and willingness to travel.