GENERAL SUMMARY:

Responsible for production of a wide variety of intricate beverage recipes from a complex combination of ingredients, according to standardized recipes. Work in a fast-paced, high volume work environment. Use of specialized kitchen equipment. Able to identify ingredients/finished products that do not meet established quality standards. Maintain safety and sanitation standards of the work area. Create an excellent experience for the customer.

ESSENTIAL DUTIES:

1. Production of a wide variety of intricate beverage recipes from a complex combination of ingredients, according to standardized recipes.

2. Able to learn and retain beverage ingredients, measurements, and recipes.

3. Effectively work well in a fast-paced, high volume work environment.

4. Able to multitask to perform a variety of duties/roles within the operation including recipe production, cash handling, stocking, and sanitation responsibilities.

5. Able to operate and clean specialized kitchen equipment, troubleshoot equipment issues and resolve or refer to leadership.

6. Able to identify ingredients/finished products that do not meet established quality standards and correct issues immediately.

7. Maintain safety and sanitation standards of the work area.

8. Responsible for preparation for semi-annual health department and external regulatory inspections.

9. Create personalized experiences for the customers while demonstrating knowledge of products and accuracy in fulfilling highly specific customer requests.

10. Perform effective service recovery if the products do not meet the customer’s expectations.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.

STANDARD QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

A. Education / Training:

• High school diploma or equivalent preferred.

• Must be able to read, write, speak, and communicate effectively in English. Basic math and computer skills

B. Work Experience:

• Previous food service and cash handling experience preferred

C. Certification, Licensure, Registration:

• Successful completion of Barista training program within probationary period

D. Other Qualifications:

• Strong communication skills

• Works well under pressure

• Flexibility in changing tasks frequently

• Situational awareness

• Strong attention to detail

• Anticipates customer needs