Job description

ColumbiaDoctors is one of the largest multi-specialty practices in the northeast and is affiliated with world renowned Columbia University Irving Medical Center and NewYork-Presbyterian Hospital. ColumbiaDoctors is currently looking for a Certified or Registered Medical Assistant for our Tarrytown location.

The Certified Medical Assistant (CMA) will serve as a key member of the patient care team in a multispecialty ambulatory setting. The CMA will work closely with providers across multiple specialties as well as with other clinical and administrative staff to deliver an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of kindness, inclusion, integrity, accountability, and excellence.

Hours may vary between 7am-7pm, Monday through Friday and occasional Saturdays.

Summary of Responsibilities:

· Greet and interact with patients, visitors, vendors, and all faculty and staff in a courteous, helpful, professional and ethical manner.

· Prepare patients for their visit including: pre-visit organization of information required for an efficient in-office experience, performing patient escort and rooming functions (taking vital signs, medication reconciliation, accurate documentation of chief complaint, updating history as requested, updating health maintenance items as requested), providing instructions to patients in a manner that facilitates efficient patient safety and standard operations for the practice. Assists patients as needed with walking, transferring, dressing, collecting and processing specimens and point of care testing, preparing for exam, etc.

· Collaborate with Front Desk staff to expedite the delivery of quality patient care, provide an excellent patient experience and promote patient flow. Perform front desk duties including, but not limited to, check-in/out, registration, scheduling appointments and related duties.

· Drive awareness of pre and post visit processes and self-services in place to minimize density and unnecessary patient-staff contact.

· Perform additional check out functions such as scheduling, referrals and additional tasks as needed.

· Anticipate and fulfill patient, visitor, provider, and colleague needs within scope of practice/training/education.

· Perform venipuncture as requested and accurately prepare and label specimens per organizational and laboratory guidelines.

· Collect and label nasopharyngeal specimens for testing as trained.

· Perform EKGs and/or spirometry as requested.

· Enter accurate charges into the EHR.

· Assist providers or other clinical staff with in-office procedures as requested.

· Serve as a chaperone in the exam room as requested.

· Obtain prior authorizations for medications as requested.

· Maintain diagnostic equipment, perform QC testing and maintain supporting documentation.

· Perform point of care testing as trained.

· Maintain daily refrigerator/freezer logs, monthly AED log and other QA logs as trained.

· Contribute ideas for improving practice workflows to team members, providers, and management.

· Take initiative to resolve patient safety and patient experience concerns within scope or practice/ training/education.

· Follow and adhere to Infection Prevention & Control guidelines as appropriate. · Create an environment of safety by utilizing practice standards.

· Ensures overall condition of treatment room is clean and safe according to practice standards. Escalates any issues to Environmental Services, Engineering, Central Sterile, Materials Management, etc. and ensures follow through.

· Ensures inventory and adequate supply of personal protective equipment and other hygiene products in patient treatment area. Notifies management when supplies are low and need re-stocking. · Maintain patient privacy and confidentiality according to HIPAA requirements at all times.

· Keep current on all organizational, practice, and patient privacy policies (e.g. infection control, HIPAA) and required trainings.

· Maintain a safe and secure work environment by following all OSHA, EH&S and public safety policies and guidelines. · Other duties as assigned within professional scope of practice/training/education.

Job Qualifications:

• High school graduate or equivalency and graduated from an accredited Medical Assistant program.
• CMA or equivalency required.
• Current BCLS/AED certification required.
• Will provide coverage as requested throughout FPO practices (multiple sites and flexible schedule).
• Must be able to work evenings and weekends as required.

Job Type: Full-time

Pay: $20.00 - $31.01 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Cardiology
• Colorectal Surgery
• Dermatology
• Endocrinology
• Gastroenterology
• Nephrology
• Neurology
• Pediatrics
• Physical & Rehabilitation Medicine
• Rheumatology
• Urology

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work setting:

• In-person
• Outpatient

COVID-19 considerations:
We follow all CDC recommended guidelines for healthcare facilities.

Application Question(s):

• Can you start work as early as 7:15AM and can you stay as late at 7PM?

Experience:

• EMR systems: 1 year (Preferred)

License/Certification:

• Certified Medical Assistant (Required)
• BLS Certification (Required)

Work Location: In person

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