Job description

CARGO SERVICES EXPRESS, INC. (“CSE”) is seeking professional collection and customer relations personnel. This can be an entry level position for the right person. CSE offers hourly and salaried positions (DOE), PTO, Bonuses and more. In office Hours Monday - Friday 8:00 am until 5:00 pm with a one-hour lunch and two fifteen-minute paid breaks.

We are located 11801 NW 100RD, MEDLEY, FL 33178. Prior Accounts Receivable background is helpful. Bilinguals welcome. Must speak English. Must be able to pass background check. Call 305-888-1188 for details. Email resume to INFO@LAWYERMEUP.COM. Basic Job Description The Collection Associate will be assigned a portfolio of accounts and is accountable for maintaining an aging goal. This goal will be achieved through the effectiveness of the collection efforts including reconciling, email, call quality, call volume and follow up efforts. The individual will need to work closely with customers to address any/all outstanding AR so it can be paid and collected within desired timelines. Customer Relations Job Description The customer relations representative will be the liaison between various collection staff and CSE clients. The position requires multiple levels of communications with clients based on need: a portion of the responsibilities include handling of inbound as well as placing outbound calls, emailing clients, answering client questions, submitting documents to clients, and coordinating the distribution of data to the appropriate party at CSE so that any open balances are paid by the customer or adjusted by CSE. The customer relations representative manages all short pays by their client base.

Job Responsibilities:

· Monitor the accounts receivable and identify overdue accounts.

· Generate and send Customer Statements and add payment notes (check/ACH numbers and date payment was sent) in QuickBooks.

· Contact customers (via email and telephone) with overdue accounts and attempt to collect payment.

· Use internet searches to try to locate customers who have moved or changed phone numbers.

· Maintain records of contacts with delinquent accounts, and records of any payments collected from the customer.

· Resolve customer issues and complaints concerning billing.

· Maintain reports on the status of unpaid accounts and repayment plans.

· Manage and organize records and files.

· Prepare reports as needed.

· Provide general data entry support on an ad-hoc basis

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Paid time off

Physical setting:

• Office

Schedule:

• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Miami, FL 33178: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

randomorbitinc.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, randomorbitinc.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, randomorbitinc.com is the ideal place to find your next job.