Job description

POSITIION DESCRIPTION

Position Title: Case Manager for Mobile Crisis Response Team, PRN
Department: MCRT
Reports To: Navigator for Mobile Crisis Response Team
Date Approved: 5/16/23

Is a member of the Mobile Crisis Response Team and responds to the location of a person in a mental health crisis. Responsible for providing case-management services while collaborating with law enforcement, community partners, and mental health providers. Provides crisis support and stabilization activities including facilitating hospitalizations, conducts case follow-up, assists in designing safety plans, and coordinates with treatment teams and afterhours services. The position will align with Crisis Intervention Team principles.

This is a PRN position that will fill in for full-time team members when utilizing paid time off or other vacancies. Our current MCRT covers Seneca, Ottawa, Sandusky and Wyandot Counties. We operate three teams out of three different offices, our main office is in Fremont, satellite offices are in Oak Harbor and Tiffin. The PRN Case Manager would work out of the office requiring a Case Manager.

ESSENTIAL DUTIES AND RESPONSIBILIITES

This job description is not intended to be all-inclusive. Employee will also perform other reasonably related duties assigned by immediate supervisor.

• Provides emergency mental health support, and crisis interventions.
• Collaborates with law enforcement, community partners, and mental health providers while maintaining positive relationships.
• Provides information and referrals to individuals that are in crisis, pre-crisis, or post-crisis.
• Conducts follow-up visits at the direction of a Navigator or other mental health providers.
• Creates safety plans for clients at risk.
• Attends meetings at police departments, community partners, or other mental health providers as needed.
• Provides court advocacy to clients involved in the criminal justice system.
• Provides support and crisis intervention to families of those with mental illness.
• Completes all required charting, casework, documentation, and computer entries, in a timely fashion.
• Attends and participate in all required training, staff meetings, and case conferences.
• Maintains a working knowledge of the mental health and human services systems in our region to provide appropriate referral and linkage for clients served.
• Works in partnership with the Crisis Intervention Specialist to de-escalate persons in crisis, arrange suitable emergency hospitalization and transportation, provide support and conduct follow up visits.
• Transports clients to appointments and other engagements with the intent of maintaining stabilization.
• Performs tasks that provide for patients’ safety including ongoing screening and documentation of risk factors.

Contributes to patient treatment plans; is a team player and must be willing to assist other team members.

• Maintain a valid Ohio driver's license.
• Must be able to pass a criminal background check.

EDUCATION/EXPERIENCE/SKILLS

Bachelor’s degree in social work, psychology, counseling or other human services related field required; master’s degree preferred.

Experience in community behavioral health or crisis intervention setting is preferred.

Holds a valid Ohio driver’s license and passes a criminal background check.

SUPERVISORY RESPONSIBILITIES

This position supervises the following positions:

None

CONFIDENTIALITY

Required to respect the confidentiality of information concerning consumers who utilize NAMI-SSW services.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

The employee is frequently required to drive, stand, walk, sit, use hand to finger, handle, or feel and reach with hands and arms.

Lift and/or move up to 25 pounds.

The ability to stoop and bend and reach into file drawers is required.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described are representative of those an employee encounters while preforming the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel will be required.

The noise level in the work environment is usually moderate

Work within a team environment

NAMI Northwest-reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

NAMI Northwest-does not discriminate on the basis or race, color, religion, national origin, ethnicity, age, sex, gender identity, genetic information, gender expression, sexual orientation, marital status, disability, pregnancy, military status, or special disabled or Vietnam-era veteran status in provision of programs and services or employment opportunities and benefits.

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Crisis intervention: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

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