Description

Munson Healthcare Charlevoix
Rehab Services Charlevoix & Boyne City
14700 Lake Shore Drive
Charlevoix, Michigan

Full Time - 32 hours/week
Monday - Thursday 10:00 AM - 5:00 PM & Friday 7:00 AM - 3:30 PM

WHAT YOU WILL DO IN THIS ROLE:

As the Department Assistant you will support managers, physicians, providers and all department visitors with daily tasks and communications. The Department Assistant maintains all front office operations to ensure efficient office flow through scheduling, insurance verifications, authorizations and referrals.

WHAT WE ARE SEEKING IN YOU:

High school graduate required with a minimum of 3 years administrative assistant and/or office experience or comparable formal education.

Outstanding interpersonal, communication, telephone and organizational skills.

Ability to effectively handle sensitive, confidential and high stress situations.

Excellent grammar, spelling, format and proof-reading skills.

Must be competent with computer operations. Will be required to rapidly develop proficiency with Microsoft Word, Microsoft Excel, e-mail communications.

Demonstrated ability to effectively transcribe dictations. Must type 65 wpm with a high degree of accuracy.

Demonstrated considerable initiative, ability to work independently, prioritize tasks and to handle multiple projects simultaneously.

WHAT YOUR DAILY ACTIVITES AND EXPECTATION WILL BE IN THIS ROLE:

Supports the mission statement of Munson Healthcare, a regional health system. In partnership with physicians, we provide quality, compassionate, comprehensive, and cost-effective services for improvement of the health of our patients and the communities we serve.

Embraces and supports the CQI philosophy of Munson Medical Center: We are committed to the name “Munson” meaning excellence. We will provide services that meet our customer’s requirements every time.
Adheres to ESP House rules at all times.

Acknowledges that safety is self-responsibility. Knows physical requirements of the job and works within those guidelines. Performs job duties safely at all times, utilizing learned body mechanics and transferring/lifting techniques. Plans actions to promote safety. Reports any unsafe situation/equipment according to hospital procedure.

Answers telephone and takes appropriate action, i.e., provides information to callers, takes messages and refers to appropriate staff.