Job description

Design, Digital Print and Client Services Specialist- Full/Part time in Waxahachie, Texas

We are a family owned company in Waxahachie, Texas that offers a competitive salary, managed healthcare, and a 40-hour, 8am-5pm, Monday-Friday work week.

The Company: College Street Printing has been serving Waxahachie and surrounding markets for over 130 years. Primarily focused on the local, commercial print markets, College Street Printing provides exemplary customer service and exceptionally crafted printing produced to meet the highest standards in the industry. We are a quick printer and commercial printer producing business forms, marketing forms, newsletters, direct mail, social stationary, envelopes, and more. More information at collegestreetprinting.com.

The Position: We’re looking for a Print Production Specialist. Briefly this includes a mix of graphic design/production art, customer service representative in addition to running digital printing equipment. The ideal candidate would have experience and soft skills using the Adobe suite, Word, Outlook, and Quickbooks. The printing industry, and the close personal environment of a family owned business, provide the ideal opportunity to utilize and develop a broad skill set. The current pay range depending upon experience is between ten and twenty dollars per hour. We offer health care, disability income coverage, paid vacation and holidays.

Minimum Qualifications and Requirements:

• High school diploma or equivalent education
• Must have prior customer service or office experience. Working in the printing industry or big box print centers, (Office Depot, Staples, FedEx Kinkos would be a big plus)
• Must be organized and possess excellent verbal and written communication skills, which are necessary to establish a selling relationship with customers
• Integrity and trustworthiness

Essential Functions:

• Ability to stand during a part of the workday
• Ability to move and lift 40 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability to communicate effectively with customers, vendors, and sub-contractors
• Ability to perform work activities requiring cooperation and instruction
• Ability to multi-task in a fast-paced environment under substantial pressure handling several projects simultaneously
• Ability to maintain attention and concentration for extended periods of time
• Ability to dependably work with minimal or no supervision
• Ability, on a constant basis, to report regularly to work and maintain established business hours in order to support the business

Quality drive management: Strives to deliver a market-leading customer experience, business excellence, and financial return through a quality-oriented culture and day to day application of quality measures.

• Suggests areas for improvement in internal processes along with possible solutions
• Works with management to reduce company costs/wastes, and optimize profitability in areas of responsibility
• Must be able to make extremely good use of time
• Applies quality minded concepts during all daily activities

Responsibilities:

People

• Help to sell services and grow the company
• Must be able to provide an exceptional service experience for customers requiring print services and to proactively engage customers to drive the sale of print services
• Handle and route incoming phone calls and walk-in customers
• Some scenarios might require gathering pertinent job specifications, pricing, producing, packaging, delivering, and billing that project
• Constantly look for ways to improve accuracy, quality, and customer relations
• Develop yourself into a professional communicator
• Must possess the ability to use technology applicable to the role, and to access information necessary to complete daily responsibilities
• Always exhibit a professional appearance and attitude capable of selling
• Ability to manage workflow by reprioritizing, as needed
• Work well in both a team and individual environment
• Develop and sustain good initiative and work ethic
• Must be highly organized and motivated and able to ensure customer satisfaction at every interaction
• Must quickly build ongoing customer relationships and become a trusted advisor to meet customer’s needs. Demonstrate passion for our brand, services, and solutions offered to our customers

Service

• Provide customer service to satisfy those customer needs with minimum supervision
• Accurately record all job/customer request information for initial order entry and/or pricing requests
• The ideal candidate will be familiar with a PC and Mac workstation to include the Microsoft office suite and the Adobe suite and being capable of producing production art and minimal original art.
• The ideal candidate would also have a basic understanding of QuickBooks accounting software and Wordpress, but not necessary to apply
• Responsible for keeping workflow moving steadily
• Responsible for keeping accurate and up to date records, emails and other correspondence

Production

• Would eventually be partially responsible for print production on Konica Minolta 6100 digital press using Command Workstation and,
• Responsible for offset plate output and,
• Responsible for meeting with customers offsite when necessary

The Location: College Street Printing is located just off the main square in historic downtown Waxahachie. Waxahachie is a Texas Historical Commission designated Texas Main Street city and a great place to live and work due to its close proximity to Dallas and Ft. Worth, its proactive city government and excellent school system. It sets nestled at the crossroads of Interstate 35N and state highway 287 and provides residents with more than adequate shopping, dining and entertainment.

Why Should You Apply?

• Competitive pay and benefits
• Great benefits including healthcare, disability income coverage, paid vacation and paid holidays
• Family owned business recognized by the Texas Historical Commission as being a “Texas Treasure Business”
• Reasonable hours
• Opportunity to utilize and develop a broad range of skills

We are looking to fill this position immediately – please reply here and attach your resume for consideration.

Job Types: Full-time, Part-time

Pay: $12.00 - $23.00 per hour

Benefits:

• Flexible schedule
• Health insurance
• Health savings account
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Adobe: 5 years (Required)

Work Location: In person

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