Job description
What if we told you that you could be a leader in a place where students are taught geometry by learning to build a skateboard ramp? Where an unconventional idea becomes the conventional way to teach? Where students partner with their teachers, who equally mentor them in their learning journey? Curious?
Our education model of one student to one teacher is unlike any other. We provide life-changing educational experiences to middle and high school students through our personalized approach to education.
Love. Motivate. Teach. That is our bedrock. We care about kids plain and simple. We listen to them, we encourage them, and we mentor them. And that is when magic happens. When they are engaged and sure of themselves, they learn.
Our campuses are small by design with 50 to 75 students enrolled. The Fusion culture offers a special place to work, teach, and learn. Every campus is unique and so too are our teachers and administrators. Just like our students, we accept you for who you are. Uniqueness is our normal.
Fusion Columbia (near Baltimore) is an amazing place to work. We value community, intention, and fun and follow a Love-Motivate-Teach model in our classrooms. To learn more about how we live our values, check this out.
Position Summary:
The Director of Student Development is a member of the admin team in charge of navigating the student experience from enrollment through graduation. This includes facilitating initial course selection, continued planning and family meetings, contracting, and scheduling. The Director of Student Development requires skills in counseling, customer service, report interpretation, and sales. This person must have strong communication skills (both in person and via email) and the ability to learn new systems quickly. The Director of Student Development works closely with the Leadership Team on students' academic, social, and emotional well-being. Our ideal candidate is empathetic, outgoing, and well-organized with the ability to manage competing demands while remaining calm under pressure; has strong time-management and multi-tasking skills; has the ability to build and maintain relationships; uses active listening skills; and has a problem-solving mindset. This candidate has a deep respect for teaching and learning and is eager to work in a highly dynamic, energetic school setting.
Your Day-to-Day:
- Student Contracting and Scheduling
- Conduct preliminary transcript interpretation for initial class selection (official interpretation by registrar) and communicate with the registrar regarding any unusual circumstances.
- Own the contracting process for parents including creating contracts for each term and managing course changes. Contracting includes intentional messaging regarding Fusion enrollment policies (mastery learning model, refund policies, payment options, absence policies, and withdrawal procedures).
- Create and review contracts for completeness and accuracy.
- Assist parents with payment procedures and questions using the Billing Portal, and facilitate communication with the Account Specialist.
- Match teachers based on personality, subject matter, and availability for contracted classes.
- Puzzle piece schedule to balance student requests, teacher availability, and maximizing enrollment capacity.
- Manage campus master schedule.
- Develop and manage visit day experience for potential students.
- Select lead teachers with input from Assistant Director.
- Maintain updated student information (grade level, status, etc) in the Student Information System.
- Guidance Counseling
- Maintain updated graduation planning guide for each full-time student based on individual post-secondary plans as communicated with parents and students (input from Post-Secondary Counselor where possible) and monitor progress toward Fusion graduation requirements.
- Own the planning and execution of re-enrollment, including registration, course planning, scheduling, and contracting for the full year (Fall, Winter, Spring, and Summer terms).
- Individualize student plans, schedules, and pacing, using tutoring and mentoring sessions effectively to meet students' cognitive and emotional needs (including skill building, SAT/ACT prep, executive functioning, homework support, and post-secondary counseling).
- Conduct periodic transcript audits for accuracy.
- Assist families in requesting transcripts through Parchment as needed.
- Support post-secondary application process as needed: upload school profile, transcript requests, counselor recommendations, etc.
- Business Aspects
- Maximize enrollment capacity of the campus by proactively planning with the Head of School for teacher hiring and scheduling.
- Maximize student schedules by offering courses and programs to meet the individual student’s needs.
- Review reports in Power BI with the Head of School on a weekly basis to have full knowledge of campus goals for the next 90 days and strategize around how to meet those goals.
- Own the substitute teacher plan on campus and communicate the plan with the leadership team, teachers, and families.
- Utilize available reports to ensure that courses do not start without payment, and maintain ongoing, effective communication with the Account Specialist.
- Manage ongoing schedule additions, removals, or changes, and delegate where appropriate.
- Ensure timely communication with all families and teachers around schedule changes.
Provide a celebrity experience to all stakeholders (parents, teachers, students, and administrators) through the contracting and scheduling process.
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