Job description
POSITION: Event Manager
DEPARTMENT: Event Management
REPORTS TO: Sr. Event Manager
FLSA STATUS: Full-Time/Salaried/Exempt
Summary
ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Event Manager for ASM Jacksonville at TIAA Bank Field and VyStar Veterans Memorial Arena. We are seeking an experienced person in event and facility management to join team. The Event Manager works with the Events Management teams at both venues to direct and coordinate personnel, subcontractors, and daily activities involved in the successful execution of major events held at both venues. This position plays a primary role in fostering a successful working relationship with primary clientele such as City of Jacksonville, Jacksonville Jaguars, Jacksonville Icemen, Jacksonville Sharks and all event promoters.
Essential Duties and Responsibilities
- Serve as a “Point of Contact” for major events held at TIAA Bank Field and the VyStar Veterans Memorial Arena establishing and maintaining a positive client relationship for all events.
- Assists the Senior Events Manager and delivering all facets of event management including (but not limited to) operations, security, crowd control, guest and event services, outside contractor service functions, audio/visual services and also enforces fire and life safety and ADA compliance.
- Determining the tasks required to fulfill the client’s requirements and prepare the venue for the respective major event.
- Coordinates and communicates client’s needs in a timely manner to the appropriate internal and external departments and organizations.
- Initiate, lead, and participate in pre-event and post-event meetings with promoters along with internal and external department.
- Establish accurate event costs for each event and furthermore ensure accurate financial settlements in accordance with the event budget.
- Assists internal staff to implement security plans, security programs such as Emergency Response and Crisis Management, Physical Security, Information Protection, Incident Management and/or Investigation.
- Assist in ensuring all Event pertinent information is obtained, compiled, and documented with follow-up and distribution to all associated entities. This includes but is not limited to compiling, filing, and distributing event settlements, client invoices, medical service reports, incident reports, ejection, and arrest reports.
- Assist with event management, estimates and customer service at TIAA Bank Field and VyStar Veterans Memorial Arena as requested by the Senior Event Manager.
- Work extended and/or irregular hours including nights, weekends, and holidays, as needed.
- Some travel may be required.
- Other duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Maintain an effective working relationship with clients, employees, subcontractors, guests, and others encountered in the course of employment.
- Follow oral and written instructions and communicate effectively with others in both oral and written form.
- Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.
- Operate a personal computer using MS-DOS, Windows, Word, Excel, and other standard office equipment.
- Be licensed and insured to operate a motor vehicle in the United States.
- Possess excellent organizational, planning, and problem-solving skills, professional presentation, and work ethic.
- Remain flexible and adjust to situations as they occur.
- Must be able to lift 40lbs, climb stairs, navigate ramps, and stand for prolonged periods of time.
Education and/or Experience
- High school graduate with some college training.
- 3 plus year in related experience in the public assembly industry (preferably in a Stadium or Arena environment in a support or management position.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
To Apply
Apply at-
www.jaxevents.com
External applicant link:
Kimberly Escolano
ASM Global Jacksonville
300 A. Philip Randolph Blvd
Jacksonville, FL 32202
Applicants that need reasonable accommodations to complete the application process may contact
904-630-3900
ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
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