Job description

Local home services company is seeking a Field Supervisor for our expanding HVAC department. We have outgrown our current management structure and would like to bring on a field supervisor to help manage the department. Based on the job duties, previous HVAC experience is required.

PAY IS SALARY (starting at $60k but DOE) + COMMISSION PAY

JOB LOCATION:

Portland and Vancouver metro areas

JOB DUTIES and RESPONSIBILITIES:

• Our Field Supervisor will be responsible for overseeing the daily HVAC department activities.
• Train, coach and mentor new and existing HVAC staff.
• Ensure all safety processes are followed.
• Investigate and resolve customer complaints in a timely and efficient manner.
• Provide leadership to field staff.
• Perform regular inspections of job sites and company vehicles to ensure safety protocols and company processes are being followed.
• May be asked to contribute to department meetings occassionaly.
• Collaborate with dept manager to develop a dynamic training program.
• Monitor performance of field staff; coach them on improving customer service, and maintaining high standards of quality workmanship.
• Provide technical support to field staff, including navigating our CSM software.

REQUIREMENTS:

• Leadership experience, including the ability to motivate and direct a team.
• Strong problem solving and communication skills.
• Ability to train new or less-experienced employees.
• Ability to meet pre-employment standards, including a good driving record.
• Ability to quickly learn our dispatching/scheduling software, and the ability to train or troubleshoot with field employees.
• Flexibility - the ability to adjust to changing needs.
• Ability to assist with complex plumbing problems.

PHYSICAL DEMANDS:

• Push and pull on a daily basis
• Twist and turn on a daily basis
• Lift items over head on a daily basis
• Crouch or stoop for prolonged periods of time
• Lift and carry up to 50 lbs on a frequent basis
• Stand for 6-8 hours per day
• Typing and data entry on a daily basis

BENEFITS:

• Health, dental, vision coverage
• PTO
• Life Insurance
• STD and LTD
• Paid holidays
• 401k matching plan
• Birthday off each year!
• Service vehicle to take home each day

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Troutdale, OR: Reliably commute or planning to relocate before starting work (Required)

Experience:

• HVAC: 5 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

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