Job description

Medical Front Desk Representative

At Gastroenterologist LTD our mission is to deliver excellent medical care with compassion. We are a private medical practice with 2 providers. We are part of an ACS and specialize in Colonoscopies and Endoscopies. We are searching for dedicated and motivated employees to join our dynamic team!

We are currently looking to hire a full time or 2 part time Medical Front Desk Representative

Medical Front Desk Representative Responsibilities:

• Greeting/welcoming patients and visitors, in person and on the phone.
• Verify patient's insurance information and eligibility
• Have patients complete all necessary documentation.
• Collect patient copays
• Schedule patient follow up visits
• Check for referrals/precertification as necessary.
• Ensuring availability of treatment information by filing, retrieving and distributing medical records as necessary.
• Protecting patient privacy and confidentiality of patient information by complying with HIPAA regulations in all aspects of day-to-day work.
• Protecting patient privacy and confidentiality of patient information by complying with HIPAA regulations in all aspects of day-to-day work.
• Maintaining appearance of the waiting room and front office area.
• Instruct new patients in proper method to complete new patient information forms, obtain insurance information, set up medical record and attach copies to the encounter slip.
• Scan Insurance cards and Licenses to our software
• Answer the new patient line. Take intake information and follow through to appointment
• Filing
• Other duties as assigned.

Medical Front Desk Representative Requirements:

• At least one year of prior experience as a medical office front desk staff required.
• Prior experience working with insurances/verifying insurance eligibility
• Excellent multi-tasking, communication & organization skills
• Detail-oriented
• Excellent customer service
• High School diploma or GED equivalent
• Ability to work efficiently in a fast-paced environment
• Ability to calmly handle stressful situations
• Ability to work as a team or with little supervision to complete assigned tasks
• Must have a pleasant demeanor and good phone etiquette
• Flexible schedule: This position would include weekdays and weekends

Schedule:

• For full time: base hours are Monday to Friday 10 AM – to close. Flexibility is necessary as this schedule is subject to change.
• Willing to work 2 Saturdays a month.
• For full time: Overtime as required
• For part time: Schedule determined by the needs of the department.

Benefits for full time:

• Medical Insurance
• Vacation
• Personal days
• Sick Days

Proof Of COVID-19 vaccination is required upon hire

Pre-employment background check is required

Pre-employment professional reference check is required

Gastroenterologists LTD. is an equal employment opportunities to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

• Health insurance
• Paid time off

Healthcare setting:

• Ambulatory surgery center
• Medical office
• Private practice

Medical specialties:

• Gastroenterology

Schedule:

• 8 hour shift

COVID-19 considerations:
Everyone is required to wear masks.
Must have recieved the Covid 19 Vaccine and present proof of Vaccination.

Ability to commute/relocate:

• Levittown, PA 19057: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Can you work Two Saturdays per month ?

License/Certification:

• Driver's License (Required)

Work Location: In person

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