Job description

About the Job:

The Orthodontist & Co is an established, state-of-the-art, luxurious orthodontic practice, and is currently seeking a full-time Front Desk oin our dynamic team.

Our Front Office team is engaging, system-oriented and has a strong emphasis on delivering an excellent customer service. We use of the latest technology in order to provide the highest quality patient care. The practice is very team-driven with work culture of collaboration versus working solo. We offer a friendly, caring work atmosphere, achievable bonuses, five-day work week and competitive pay and benefits. Qualified team members will also have travel opportunities with our team around the US & abroad for continuing dental education.

We have a brand new industrial-chic boutique practice accessible to 7, N, W, F, E, M, R & Q trains in Upper East Side, Manhattan & Long Island City, Queens.

As our perfect match you:

Are confident & courageous

Are cheerful & energetic

Are smart & a fast-learner

Can bring business in to the office

Have experience in customer service - related jobs

Are willing to serve refreshments to our patients and their guests

Are willing to clean, sanitize and organize the patient lounge, brushing station patient rest room at all times

Are willing to collect and consolidate trash

Are able to do front office support, such as greeting patients, answering phones, scheduling appointments, read & understand patient records, document conversations, and guiding them with filling-up e-forms

Are willing to be cross-trained in some clinical responsibilities such as taking photographs, scanning, clean instruments and turn-down chairs

Demonstrate a commitment to ongoing professional development

Prioritize patient rapport and outstanding customer service

Show a strong respect for all of your coworkers, regardless of position

Have experience performing routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files.

Are committed to adhering to strict confidentiality and ethical standards

Have the ability to work flexible hours if business needs require

Your history likely shows:

High school diploma

One year minimum customer service experience

Accurate keyboarding skills at 40 words per minute.

Excellent communication skills – talking to others to convey information effectively and accurately

Strong organizational and administrative skills – you see what needs to be done and do it

Ability to multi-task, take initiative and anticipate needs of others

Ability to project a positive, warm and professional image in person and on the phone

Flexibility – you understand that your job duties may change from time to time and that you may be asked to “help out” in other areas of the office.

To apply, you need to direct message us a link a drive in the cloud (e.g google drive, Dropbox) with your link which contains these two important requirements:

1.) CV in PDF format with references

2.) Video introduction cover introducing yourself AND answers to the following questions.

What do you feel is important for us to know about you?

How would your previous co-workers describe you and your work?

What brings you to the job market right now?

What about working with our practice is attractive to you?

What does “service” mean to you?

What does dedication mean to you? Give an example when you exemplified dedication at your work place.

ONLY COMPLETE APPLICATIONS WILL BE ENTERTAINED.

Salary: $19.00 - $25.00 per hour

Benefits:

Health insurance

Employee discount

Paid time off

Holiday pay

401k

Tuition reimbursement

COVID-19 considerations:

1. Common surfaces are sanitized regularly and strictly adhere to CDC's & OHSA's protocols for dental offices.

2. In absence of medical or religious reasons, Covid-19 vaccination is required.

www.theorthotondistandco.com

Follow us in IG: @iamtheorthodontist

**The Orthodontist & Co is an Equal Opportunity Employer.**

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Long Island City, NY 11101: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• hospitality: 1 year (Preferred)
• hotel: 1 year (Preferred)
• hotel front desk: 1 year (Preferred)
• Customer service: 1 year (Required)
• Customer acquisition: 1 year (Preferred)
• Phone etiquette: 1 year (Required)

Language:

• English (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

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