Job description
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Ensure all guests feel they are having an exceptional experience at the property
- Outstanding communication skills and excellent customer service skills are required
- Some college is preferred but a high school diploma or equivalent is required
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Flexible overnight hours are required
- Computer proficiency is required; experience with accounting or reservation software is preferred
Find us off I-20, steps from Mall at Stonecrest shops and dining. Lithonia businesses are within 10 minutes, and the Georgia International Horse Park is 20 minutes away. Check out Stone Mountain Park or reach downtown Atlanta in a half-hour. Our restaurant has cooked-to-order breakfast and dinner covered, and our Pavilion Pantry is always open for snacks.
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