Job description

We are currently looking for a qualified Key Holder to assist with the opening of our newest location. The ideal candidate possesses leadership skills and strives for functionality with quality, team building & training, materials, packaging, human resources, etc., to ensure that daily needs are met. The position is full-time. The candidate must have taken the OLCC certification to be considered.

JOB RESPONSIBILITIES: To include but not limited to the following:

● Mentor staff to ensure customer quality and happiness.

● Leader, self-starter

● Escalation point: Resolves day-to-day issues and monitors performance to plan related to staffing and quality of product to the customer.

● Ensure employees adhere to attendance, company policies, and procedures.

● Proficient with team management while following Boli labor requirements.

● Ensure inventory accountability and presentation.

● Ensure menu accuracy for a seamless online shopping experience.

● Assist clients with exceptional customer service and dedication.

● Ensure a smooth product return process following company procedures.

● Moderately proficient with Microsoft Office and Google Sheets

● Moderate understanding of technology and connectivity.

● Ensure all work in progress is monitored and that all final products are inspected for quality.

JOB QUALIFICATIONS/EXPERIENCE AND TECHNICAL SKILLS:

● Supervisor/Management experience in a cannabis environment is preferred, but not required.

● One or more years of leadership experience.

● The candidate must have taken the OLCC certification to be considered.

● Excellent communication skills (Verbal & Written)

PERSONAL QUALIFICATIONS:

● Proven leadership experience

● Passion for mentoring/training

● Able to take charge and will not have issues with making difficult decisions or commitments.

● Self-starter/self-motivated/Flexible

● Reliable, dependable, and punctual

● A positive customer customer-focused attitude.

● Enjoys fast-paced and rapidly changing environment

● Honest with good integrity

● Professional demeanor and respect for people in all situations

● Flexible and willing to help others as needs and tasks change often

Job Type: Full-time

Pay: From $16.75 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift

Ability to commute/relocate:

• Portland, OR 97236: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person

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