Job description
Position Description:
Responsible for the accomplishment of the property's overall business objectives. Provide direction and leadership to all management and staff. May be assigned responsibility for specific departments. Assume property leadership in the absence of the General Manager. Actively advocate the company's priorities and initiatives. Provide assistance and counsel to the General Manager.
Conduct self in a manner consistent with the Company's policies, values, and culture at all times.- Monitor all departments and staff with respect to operational effectiveness, productivity, and achievement of goals.
- Motivate and develop management and staff through strong leadership, coaching, and communication.
- Continually analyze financial statements and performance measures; present ideas to improve performance.
- Promote a climate of innovation in order to create new ways to grow the business and improve the organization.
- Work with department management to develop and implement programs to increase revenue, guest satisfaction, and profitability.
- Regularly provide subordinates with performance feedback in a candid, positive and constructive manner.
- Consistently seek out the opinions and ideas of the staff to promote employees’ sense of value and engagement.
- Monitor the entire operation to protect company assets and ensure the highest level of integrity.
- Maintain knowledge of applicable gaming and other laws, regulations, and ordinances and ensure compliance, directly, and through staff.
- Responsible for providing a safe, secure and pleasant physical environment for guests and employees.
- Ensure systems, staffing, and processes are managed effectively to produce the most efficient use of resources.
- Consistently exercise good judgment, including in financial matters, issuance of casino credit, and human resources.
Position Requirements:
- Must be at least 21 years of age.
- Must have a minimum of five (5) years of management experience at a senior level in a casino environment.
- Minimum of five (5) years of in-depth experience in one or more areas of casino and/or hotel operations, i.e., Slot Operations, Table Games Management, Marketing, Finance, Hotel and/or Food and Beverage Operations in a gaming environment.
- Bachelor’s degree in a related discipline preferred; a comparable level of experience or a comparable combination of education and experience may be substituted.
- Must have a well-rounded knowledge of the business (casino, food and beverage, hotel, finance, marketing, human resources, etc.)
- Has high attention-to-detail and a good eye for quality and respond promptly to opportunities for improvement.
- Must have excellent communication, interpersonal, and customer service skills.
- Must be able to obtain/maintain any necessary certifications and/or licenses.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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