• Performs current state analysis, defines systems strategy, develops system requirements, designs, and prototypes, tests, trains, and defines support procedures and implementation.
• Performs accurate analysis and effective diagnosis of client issues and manages day-to-day client relationships at peer-client levels.
• Analyzes customers’ business requirements and tailors the use of the system to meet those objectives.
• Identifies and understands end users’ (across functions) technical SAP requirements.
• Builds and maintains strong end-user relationships as single-point-of-contact for all SAP and IT-related matters.
• Documents and analyzes software, and/or system functional requirements from key stakeholders, develop project plans and timelines to successfully deploy solutions, installs, and configures SAP to meet each client’s individual requirements, assists and data conversion, and provides end-user training and ongoing customer support.
• Liaises with key business users for business requirements and translates them into SAP requirements.
• Liaises with all aspects of product procurement, testing, and implementation.
• Works with SAP develops to custom-make SAP modules to meet the business requirements of buy/sell operations.
• Manages the project team, project rollout/implementation, and SAP upgrades.
• Provides strategic consultancy support to assigned customers in defining or designing business processes and researching and identifying enabling technologies based on customer requirements.
• Documents existing customer business processes, identify inefficiencies, and recommends improvements for these systems.
• Proactively seeks ways to apply technology to business processes, researches, and provides information on technical trends and competitors’ practices relevant to the assigned client business; partners with customers to develop business case justification for applications projects; identifies customer business requirements for significant enhancements to existing systems and for new development projects; translates requirements into business rules and user interfaces; coordinates systems design efforts with end-user interactions.
• Develops, documents, and maintains best practices, project standards, procedures, application, quality objectives, and “lessons learned”, including metrics for assessing progress; ensures that applications systems are developed in a way that complies with architectural standards and established methodologies and practices; develops and delivers training on and emphasizes the use of established project standards, methodology, and quality objectives.
• Monitors and reports on the status of multiple concurrent project efforts; proactively reviews and interprets performance against operating plans and standards; provides information and reports to subordinates on an interpretation of results and approves changes in plans; presents reports on project performance, changes, enhancements, scope variations, and other related matters and/or participate in key management activities and committees advising IS senior management and business unit sponsors accordingly.

• Must have Bachelor’s degree in Computer Science, Textile/Industrial/Manufacturing Engineering, or a related discipline with an Information Technology focus.
• Must have 8 years of progressive experience in job-specific work experience.
• Minimum 6 years in SAP positions performing the following:
  • Utilizing knowledge of various SAP modules, at least the OTC or SCM module, and MDM-related objects/configuration for Customer, Material, Vendor, and Pricing.
  • Working on large-scale SAP projects.
  • Utilizing various middleware tools with a focus on data integration between SAP and other systems including PI/PO, EDI, and BizTalk.
  • Business process re-engineering with broad-based information systems.
  • Utilizing tools and techniques to effect business change and develop efficient and effective solutions and complex business problems.
  • Project management experience including conceptualizing, organizing, planning, and executing large-scale, high-dollar, and high-risk projects from vision through implementation, with diverse stakeholders.
  • Must have held a consultant role in at least 4 projects including at least 3 full lifecycle projects.

• Strong interpersonal and leadership skills. Positive, self-motivated, and an exceptional desire to win.
• Strong people skills: team-oriented, fast learner, and personable understanding of business requirements and functionality.
• Understanding of integrated business management systems. Ability to quickly identify and analyze technical risks & impacts and define alternatives & prioritizations to remove technical roadblocks. Ability to manage multiple deliverables independently in a fast-paced environment.
• Strong emphasis on knowledge of various middleware tools and strong technical expertise in integration between SAP modules and SAP with other systems.
• Strong written and verbal communication, presentation, and interpersonal skills to effectively exercise tact, discretion, judgment, and diplomacy when interacting and/or negotiating with internal and external customers and senior management.
• Highly motivated self-starter. Ability to act as an advisor on professional and technical issues with a view toward reaching decisions.
• Ability to work effectively in a diverse work group and to achieve results through team efforts. Ability to perform in a high-pressure environment and/or crisis situation and contribute to decisions to resolve problems, maintain safety and ensure adherence to the Corporate Code of Conduct.
• Consistently proven ability to contribute to project implementations and concept developments.

• While performing the duties of this job, the employee is regularly required to stand, walk, sit, type, talk, and hear.
• Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus.
• Reasonable accommodations may be made to enable individuals with disabilities.

Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America. Under its three powerhouse brands — Daltile, Marazzi and American Olean — Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization. Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Dal-Tile products are also sold through independent flooring retailers, independent distributors and leading home center retailers nationwide. Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. For more information on Dal-Tile and Mohawk Industries, please visit mohawkind.com. For product information, visit daltile.com, marazziusa.com, and americanolean.com.