DEPARTMENT: Psychiatry

REPORTS TO: Service Line Director-BH/CMC

JOB SUMMARY

The Medical Assistant must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective to the patient’s status and interpret the appropriate information needed to identify each patient’s needs, and to provide the care needed as described in the departments policies and procedures. This position will be responsible for providing TMS treatments to clients utilizing the Brainsway TMS system.

JOB REQUIREMENTS

Graduate from an accredited medical assistant program or equivalent experience preferred.

EXPERIENCE

Previous customer service and/or medical office experience preferred.

SKILLS

Previous computer experience helpful. Completion of Brainsway TMS training is required upon hire and is provided by CRH upon hire.

REQUIRED CERTIFICATIONS

Basic Life Support Certification (AHA) is required.

OFFERING SIGN-ON BONUS!

ESSENTIAL FUNCTIONS

Administrative Duties:

• Answer telephones.
• Update, file, and scan patient medical records.
• Code and fill out insurance forms/completing prior authorizations (TMS and other as needed).
• Schedule appointments.
• Complete purchase orders, maintain inventory, and order items from materiel management.
• Complete maintenance requests and ensure items are repaired.
• Engage in Marketing activities for TMS program.

Medical Assistant Functions:

• Take medical histories.
• Explain treatment procedures to patients.
• Administer TMS treatments.
• Prepare patients for examination.
• Collect and prepare laboratory specimens.
• Perform basic laboratory tests.
• Instruct patients about medication and special diets.
• Prepare and administer medications as directed by a provider.
• Authorize prescription refills as directed.
• Take electrocardiograms as needed.
• Escort patients to exam rooms, interview patients, measure vital signs including weight, blood pressure, pulse, temperature, and document all information in patient’s chart.
• Give instructions to patients as instructed by provider.
• Ensure all related reports, labs and information are filed and available in patients’ medical records prior to their appointment.
• Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.
• Prioritize and process messages from patients and front office staff to physicians and physician assistants
• Pursue continuing education.
• Follow policies and procedures per Cody Regional Health.
• Should be able to work well under situations of stress.
• Perform lab procedures as certified.

Other Clinical Duties:

• Perform ancillary duties as required, i.e. order tests, run specimens to CRH, or pick up supplies as requested.
• Assist in general hygiene of the clinic and self, keeping waiting room and all working areas clean and free of clutter.
• Assist with back office functions as trained, i.e. rooming patients, taking vital signs, and performing lab procedures as certified.
• Adhere to Cody Regional Health’s Standards of Behavior.
• All other duties as assigned.

SECONDARY FUNCTIONS

• Attend department meetings and in-services and disaster drills.
• Stay up to date on all changes/education affecting position.
• Keep current with CPR certification.