MEDICAL SECRETARY - HEART CARE SPECIALISTS - CREVE COEUR
Job description
- May perform any or all of the following clerical and administrative job duties in physician practices. 90%
Check-in/registration (Greets patients and visitors, updates demographic and
insurance information, runs eligibility checks, verifies referrals/pre-certs, collects patient e-consents, takes patient photos, collects and processes copayments and other payments on account, distributes patient forms and scans updated forms into EMR, balances end of day payments and copay collections.)
- Answers phones and processes electronic messages and e-faxes from patients, physicians, and facilities. Triages communications per department protocols. Responds back to callers, portal messages, and e-faxes per provider instructions and protocols. Schedules appointments.
- Check-out (Schedules follow-up appointments, enters orders for tests, procedures, and medications. Schedules outpatient tests and procedures, obtains referrals and precertifications, as required. Verifies correct CPT and ICD-10 codes on all orders and pre-certs.
- Runs daily administrative reports (ambulatory organizer schedule, Televox appointment 5% appointment reminder results). Enters no show charges from previous day, balances day sheet of payments collected, corrects patient-subscriber mismatches from billing queues.
Performs other work duties as assigned. 5%
Total 100%
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