Job description

Do you want to help improve the lives of at-risk youth in your community?

Do you want to join a team of people who are hard-working and want to help others?

Do you want to build a career, while making a difference in the world?

If this sounds like you, let’s talk!

Ohana is a leading social service agency within the state of Arizona. Our programs and services are innovative, evidence-based, and trauma-informed so our foster youth and special needs adults can reach their God given potential. Our residential and supportive services ensure each person is safe, loved, and valued for who they are.

At Ohana, we take great pride in hiring loving and professional staff who have the capacity to fulfill various roles. Ohana strives to provide dignity and hope to all and seeks staff who are able to meet the specific needs of each person served throughout Ohana. The primary hub in which individuals are served within Ohana is through Residential Services along with various supportive services that help increase independence. We also offer a robust benefits package which includes sick time accrual, medical, dental, and vision coverage, 401(k) with a match, and so much more.

The Perks:

• Eligible for Medical, Dental, Vision, and Life Insurance after 90 days of employment.
• Choice of supplemental benefits, including Short Term Disability and Life Insurance.
• 401(k) with an employer match of up to 4% available after 6 months.
• Paid sick time off that can be used as it accrues.
• Employee incentives including On-The-Spot Bonuses, Ohana Awards and Celebrations, and Longevity Awards.
• Growth opportunities as we are now a Nationally Accredited Organization.

Job Description:

Under administrative direction of the Chief Operations Officer, performs duties at the professional level and provides support in the following functional areas: corporate receptionist, answering multiline telephone system, screening calls, greeting visitors creating a great first impression for all customers; making copies and filing; and performs related duties as required. Must have a servant’s heart and the willingness to grow.

Essential Functions and Responsibilities:

• Responsible for receptionist duties, exhibiting a cheerful and welcoming presence. Ensuring that visitors are properly taken care of and directed to the appropriate team member, providing excellent customer service.
• Responsible for answering the phone line, screening calls and answering basic questions, routing calls and taking messages.
• Responsible for ensuring the main office area is organized and welcoming to visitors.
• Responsible for daily collection and distribution of mail.
• Provides support in payroll processing, accounts payable and special accounting projects as needed.
• Provides inventory and ordering of office and kitchen supplies.
• Provides backup for employee file maintenance, ensuring documents are filed timely.
• Perform periodic audits to ensure all documentation is accurate and complete.
• OTHER DUTIES AND RESPONSIBILITIES;
• Attends and participates in all required meetings, trainings, committees, or other assignments as required.
• Willingness to assist company, other departments, colleagues, and employee with other duties as assigned.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Night shift
• On call
• Overtime
• Weekend availability

Supplemental pay types:

• Signing bonus

Ability to commute/relocate:

• Phoenix, AZ 85041: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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