Office Assistant/Receptionist - Phone, Online, + Shipping
Job description
Just Buttons LLC, a company that makes custom pinback buttons, stickers, and banners, is on the hunt for a new team member to join our small tight-knit crew! We're looking for a full-time Office Assistant/Receptionist who can work between 9am-5pm, Monday through Friday. You can expect to work anywhere from 30 to 40 hours each week.
As our Office Assistant/Receptionist, you'll be the first point of contact for clients who need help placing online orders. This means answering phones, responding to emails, and chatting with folks online. You'll also be responsible for shipping out orders as they're completed. In addition to those key duties, here's what else you can expect to do:
- Offer top-notch support to clients via phone, email, and chat, making sure they feel heard and helped every step of the way.
- Analyze customer concerns and complaints to find fair and effective solutions.
- Make customer satisfaction your top priority by offering creative solutions and outstanding support.
- Keep track of clients and their needs in our CRM.
- Process orders over the phone and sometimes in person.
- Manage invoices and recover payments.
- Coordinate special requests and custom orders.
- Handle data entry and other administrative tasks.
- Pitch in with additional tasks as needed, like helping out with assembly and shipping.
To be the ideal candidate for this job, you should have:
- Excellent communication skills, both written and verbal.
- Strong organizational abilities.
- Reliable transportation to get to and from work.
- Computer literacy.
- A self-starting attitude.
- The ability to work well in a fast-paced, team-oriented environment.
- Top-notch phone and customer service skills.
- The ability to lift at least 50 pounds.
- Troubleshooting skills.
- A friendly, outgoing personality.
- An ambitious and enthusiastic attitude.
Here's how you can apply:
- Check out our social media profiles and blog to learn more about us!
- Include a cover letter/email with your application that explains why you'd be a great fit for Just Buttons.
- Don't call us! Instead, send in your resume and cover letter, and we'll be in touch if we think you're a good fit.
We can't wait to hear from you!
Job Type: Full-time
Pay: $16.00 per hour
Schedule:
- No nights
- No weekends
Ability to commute/relocate:
- Branford, CT 06405: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Please let us know why you would like to work at Just Buttons!
Shift availability:
- Day Shift (Required)
Work Location: In person
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