Job description
SSA Group at Columbus Zoo is hiring for Office Associates!OFFICE ASSOCIATE
Reporting Relationship
The Office Associate reports directly to the Administrative Operations Manager.
Responsibilities
People
- In times of need assists the operational managers and park operations staff in the park, as delegated by Administrative Operations Manager.
- Support integration and training of new employees.
- Maintain a clean, safe and organized work environment.
- Uphold company policies and procedures.
- Provides branch administrative support in the form of answering telephones and word processing.
- Responsible for communicating proper documentation on discrepancies to Administrative Operations Manager and employee accountable upon delegation.
- Additional responsibilities may be added at any point to include administrative assistant help, projects, operational tasks, etc.
- Prepares and updates Unit Addendums for employee handbook as necessary or as delegated by Administrative Operations Manager.
- Supports and maintains a secure and safe cash room. Managing limited access to only approved personnel by General Manager of location. Keeping all personal items outside of cash room/office.
- Responsible for issuance and checking in all banks at, ensuring sufficient paperwork & daily closing sheets are turned in.
- Responsible for proper uniform handling in the absence of Administrative Operations Manager.
- Responsible for performing cash pick-ups and change orders on a needed basis.
- Certain administrative tasks can be appointed such as the implementation of legal paperwork, time keeping equipment oversight, HRIS management, recruitment support, engagement program support and progressive documentation support.
- Responsible for the counting of the daily receipts.
- Responsible for pulling & closing banks daily.
- Works quickly and efficiently to reconcile any discrepancies or questions regarding reports and/or balances.
- Responsible for I-9 and file management.
- Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
- Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.
- Perform other tasks as deemed necessary.
- Strong interpersonal and communication skills.
- Ability to read, count, and write to accurately complete all documentation and daily paperwork.
- Exceptional problem solving/decision making skills combined with the ability to be organized.
- Demonstrates financial management, analytical, planning, and support skills.
- Thrive in a team environment while having the ability to work independently and demonstrated flexibility in a fast-paced environment.
- Computer knowledge and skill level for intermediate office functions inclusive of cash management system online, POS systems, and excel.
- Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
- Ability to work varied hours/days, including nights, weekends and holidays, as needed.
- Two-three years cash handling experience.
- Two years administrative experience preferred.
- ServSafe or Food Handling Certified a plus.
- All education backgrounds accepted.
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