Job description

We are Innovative Oral Surgery and Dental Implants, an Oral and Maxillofacial surgery center that has served the Philadelphia & Montgomery County area for more than 40years. We are looking for candidates with reception &/or customer service background in a dental or medical office to join our growing practice. The successful candidate will be answering incoming phone calls to scheduling patient appointments, answering patient questions, front desk check in all while keeping patient satisfaction at the core of every decision and behavior. This is a great opportunity that provides a flexible schedule, excellent work environment and future career opportunities.

For additional information please visit our website at www.innovativeoralsurgery.com

Responsibilities

• Check in patients for procedures
• Check out patients
• Answers phone and schedules patients for efficient use of doctor’s time.
• Make follow up appointments as needed.
• Ensure that HIPAA protocols are followed.
• Regularly required to sit, walk, stand, and use hands.

Skills

• Front Office experience in a dental or medical office preferred.
• Previous experience in a customer support role
• Strong phone and verbal communication skills along with active listening
• Familiarity with CRM systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• High school or GED certification

Job Type: Part-time

Salary: $18.00 per hour

Schedule:

• Day shift
• Monday to Friday

Candidates will need to have the ability to commute as needed to all three of our locations:

• 1494 Old York Road Abington, Pa
• 1300 Bridgetown Pike Feasterville, Pa
• 638 Newtown Yardley Road Newtown, Pa

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)
• Dental/Medical front desk: 1 year (Preferred)

Job Type: Part-time

Pay: From $18.00 per hour

Schedule:

• Afternoon shift
• Day shift
• Monday to Friday

Experience:

• Dental or medical office: 1 year (Required)
• customer service: 2 years (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

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