Job description

MAKE A DIFFERENCE ... WITH A FULFILLING CAREER ... THAT HAS IT ALL !

fast-paced dynamic environment ** valuable role in public safety ** respected profession

helping others when they need it most ** role model ** exciting and challenging duties

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APPLICATION REQUIREMENT:

An online application must be submitted through DART's website to be considered for employment; a resume alone will not be considered and an application through Indeed.com will not be considered. You must apply online at https://dart.wd1.myworkdayjobs.com/DART.

ESSENTIAL SKILLS NEEDED:

- Excellent communication skills

- Ability to stay calm under pressure

- Ability to multi-task

- Ethical decision making skills

- Integrity and excellent judgment

- Easily adaptable/flexible

- Ability to work well with others

SALARY INFORMATION:

Annual starting salary: $64,863.

Extra pay for TCOLE certifications:

- Intermediate = $600 per year

- Advanced = $900 per year

- Master = $1,200 per year

Extra pay for evening and night shifts.

Annual bonus up to $2,000 for achieving agency goals.

AGENCY INFORMATION:

Dallas Area Rapid Transit (DART) is the mass transit agency for the Dallas metropolitan area. The DART Police Department provides police services for the transportation system throughout 13 cities in 6 counties, covering over 700 square miles. The department has over 400 positions and DART Police officers are vested with all the rights, privileges, obligations, and duties of peace officers in the state of Texas.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Receives requests for police services from DART bus dispatchers, rail controllers, bus and rail operators, or other sources. Dispatches calls for service, according to priority using a two-way radio, to the nearest available field element within a geographical area of responsibility. Serves as communications link between DART Police and local 911 operators, and with police and emergency dispatchers in other agencies. Processes requests from field elements for assistance including but not limited to calling for local police, ambulance, fire department or other services. Records and maintains police logs, reports, statistics, activity or other documents and files. Prepares a variety of reports for management review. Coordinates police telecommunication activities with other DART operations. Monitors radio transmissions, assignments, markouts, and activity.

2. Receives requests for, and provides to DART Police information from the North Central Texas Crime Information Center (NCTCIC), and from the National Crime Information Center (NCIC) and Texas Crime Information Center (TCIC) through the Texas Law Enforcement Telecommunications System (TLETS).

3. Participates in emergency drills such as fires, evacuations, power failures, bomb threats, hazardous spills, hostage situations, etc.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

1. High school diploma, or G.E.D.

2. Type 70 kpm (keystrokes per minute).

3. Must pass computerized test which evaluates job-related skills necessary in a dispatching environment.

4. One (1) year related experience in law enforcement, radio dispatch, customer service, or other environments requiring use of radio communications or telephone contact.

5. Interpersonal skills to effectively communicate with all levels, both inside and outside DART.

6. Analytical skills to find solutions to problems of limited complexity.

7. Ability to operate two-way radio including base station and console. Proficiency using a personal computer (PC) and software applications. Successful completion of selection process including but not limited to criminal records check (through fingerprints), psychological evaluation and background investigation.

DISQUALIFICATION FACTORS:

During the screening process a criminal history, and driver’s license check will be conducted. Disqualifiers include but are not limited to the following:

1. No Felony convictions, no Class A Misdemeanor convictions, and no Class B Misdemeanor convictions in the last ten years.

2. No pending criminal investigations or actions (civilian or military) and/or be under indictment for any criminal offense at the time of application.

3. Not more than one (1) DWI conviction on your driving record.

4. No dishonorable or less than honorable military discharges.

BENEFITS:

- Health Insurance

- Dental Insurance

- Vision Insurance

- Life Insurance

- AD&D Insurance

- Pension Plan (fully funded by employer at 7.7% of salary)

- 401K Retirement Plan (employer matches ½ of employee contribution)

- Full uniform provided

- Tuition reimbursement

- Paid time off that increases with seniority

STEPS IN THE HIRING PROCESS:

- Online application

- Entrance Exam

- Interview Board

- Polygraph Exam

- Background Investigation

- Interview with Chief of Police

- Medical exam & drug test

- Psychological evaluation

- Fingerprinting

For additional information about our minimum qualifications or hiring process, please visit our website at www.DART.org/PoliceJobs.

DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M/F/D/V

Job Type: Full-time

Pay: $64,863.00 - $107,023.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: In person

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