At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life’s best work. SM

Data Loading Analysts (DLAs) are responsible for various loading activities related to the provider network database (NDB). DLAs make informed decisions to deliver quality results and are responsible for properly maintaining the provider data housed in our core systems to allow for proper claim payment and member directory information.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Consistently meet expectations for quality and time utilization metrics in a production-based environment
• Ability to use Excel for sorting, filtering, and locating specific data elements
• Daily work requires ability to utilize multiple systems/applications simultaneously
• Ability to navigate non-Windows-based applications
• Receive requests to maintain provider data from multiple inbound sources (e.g., Excel spreadsheets, emails, Word, PDF’s, etc.) from within the organization
• Utilize critical thinking by interpreting instructions that accompany the inbound data from multiple sources and conduct detailed analysis within legal, regulatory context
• Demonstrate an understanding of and apply business strategies, rules, and procedures as appropriate (e.g., determine whether to reject or accept data prior to entry)
• Navigate multiple sets of operating procedures to gain knowledge on state specific laws and regulations in order to maintain proper credentialing and contracting requirements
• Utilize database systems and tools to enter and/or research provider data that is maintained in our business operating systems such as Phycon, NDB, CLM, OMEGA
• Identify appropriate contact to verify/clarify information and/or data to be entered, when required
• Review system downstream results to determine whether contractual data fed properly and make updates as necessary
• Ability to maintain education on current knowledge of business strategies, rules, and procedures (e.g., attend training)
• Participate in applicable ad hoc projects, as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher) OR 3+ years of experience with provider data (demographic and/or contractual)
• 1+ years of customer service experience
• 1+ years of computer experience utilizing Microsoft Office and computer navigation skills
• 1+ years of data entry experience

Preferred Qualifications:

• Experience with provider data (demographic and/or contractual)
• Experience in a medical office setting or a corporate environment
• Experience working in an environment that included having accountability for meeting metrics
• Experience with dual monitor environment

Soft Skills:

• Demonstrated communication and organization skills

Careers with UnitedHealthcare. Work with a Fortune 5 organization that’s serving millions of people as we transform health care with bold ideas. Bring your energy for driving change for the better. Help us improve health access and outcomes for everyone, as we work to advance health equity, connecting people with the care they need to feel their best. As an industry leader, our commitment to improving lives is second to none.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

California, Colorado, Connecticut, Nevada, New York, Washington or Rhode Island Residents Only: The hourly range for California, Colorado, Connecticut, Nevada, Washington or New York City residents is $16.00 to $31.44. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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