Job description

Paradigm Healthcare is an employee-focused company of Skilled Nursing Facilities. We are seeking a self-motivated and driven Regional Director of Care Transitions for the Houston area!

Job Duties

• Responsible for creating an exceptional customer experience through the timely and successful coordination and delivery of appropriate services to the residents
• Ensures continuity of care by facilitating open communication between all involved in patient care activities and following through on service delivery
• Participate in resident need identification processes, including collaborative care, and is accountable for completing the referral process including communication to the resident, family, staff, and other professionals as appropriate
• Maintain marketing and referral systems consistent with facility’s policies and procedures
• Oversee the referral process and patient/customer service experience for residents in the facility
• Participate in the development, implementation, and monitoring of facility’s general marketing action plan
• Obtain target goal number of admissions and referrals through execution of the facility’s marketing action plan
• Ensure budgeted census mix is met or exceeded through execution of the facility’s marketing action plan
• Obtain referral information from telephone and walk-in inquiries, including complete clinical and financial information necessary for admission committee approval
• Direct, educate, and coach facility’s personnel to comply with admission process
• Develop relationships with all external referral sources, including community AL/IL centers, physician offices, hospitals, and other local healthcare providers
• Provide support and complete duties for the Admissions Coordinator as required or directed
• Report all resident, staff, or other concerns to the appropriate department head
• Facilitate and prepare data for all marketing meetings and conferences
• Ensure that responsibilities are performed consistent with all applicable federal, state, and local rules and regulations as well as facility policies and procedures

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Required Education and Experience

• Bachelor's degree preferred
• Minimum two years of experience in healthcare with experience participating in collaborative care (or similar) meetings and influencing customers required

Paradigm Healthcare was founded on the belief that by empowering each other, we can achieve more and provide better care to every patient we serve. We believe in taking a fundamental and basic human approach to our business, keeping it simple, real and to the point. We believe that by building an empowered team, who knows the value they hold, we can provide an unparalleled level of care to the residents who count on us.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Sales/Marketing in Long-term Care: 2 years (Required)

Work Location: In person

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