• Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate vehicle.
• Understanding the characteristics, capabilities, and features of all vehicles, and providing the potential customer with detailed information, including comparing different competitive models.
• Taking customers on test drives and demonstrating vehicle features.
• Building a rapport with potential customers to improve the possibility of a sale in the future.
• Maintaining a customer database and communicating with them.
• Assisting customers with completing the relevant paperwork required for a successful sale to be processed.
• Maintaining reporting structures and recording sales and inventory on our CRM software.
• Collaborating with team members to reach sales targets.

• High school diploma or equivalent.
• Bi-Lingual Preferred.
• A proven track record in motor vehicle sales would be advantageous.
• A professional appearance, friendly manner, and positive attitude.
• The ability to be competitive while maintaining the client's best interests.
• Excellent communication and interpersonal skills.
• Strong customer service and negotiation skills.
• A passion for sales and customer satisfaction.
• Drug screening and background check required. Kelley Automotive Group is a drug-free workplace.

Kelley Automotive Group has been bringing Florida the best in new and used vehicles for decades, and we're proud to have recently earned one of twenty 2019 GMC Dealer of the Year awards by GM. We received the only one in the state of Florida! A locally, family-owned dealership, we pride ourselves on not only giving our customers great deals, but also on making sure we provide the best customer service. The Kelley family has been proud to serve Polk County's automotive needs for the last 50 years.