Service Administrator

Full Time
Bealeton, VA 22712
Posted 1 day ago
Job description

If you are a customer-focused problem solver, All Roads Equipment in Bealeton/Opal, VA would like to talk to you about a Service Administrator opening with our growing team. This role is the center of communications for all repair activities and acts as a liaison between customers and the service department. We are searching or a detail oriented, excellent communicator with strong administrative skills. You will understand the customer's problems, manage expectations and provide world-class service. Full time with benefits and no weekend. Any heavy duty/heavy equipment experience is helpful.

Benefits

  • Medical, dental, vision, disability and life insurance offerings on the 1st of the month after 30 days of employment
  • Flexibility...no nights or weekends!
  • 401k with company contribution
  • Paid time off
  • Company paid holidays
  • Tuition Reimbursement program
  • Employee referral bonus program

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provide administrative support to the service manager
  • Schedule appointments and assist in generating estimates for customers
  • Document repair and service orders in the correct fashion
  • Establish and maintain a strong and positive working relationship with customers to encourage customer retention and referral business
  • Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time
  • All other duties as assigned

AAP/EEO Statement

Vermeer All Roads provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Vermeer All Roads complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are unable to provide H1-B sponsorship

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