Supervisor - Processing
Job description
DESCRIPTION
BENEFITS
The purpose and mission of the Marion County Community Corrections Agency is to improve the lives of citizens in Marion County through community supervision, as an alternative to incarceration, utilizing evidence-based practices and comprehensive case management while cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the citizens of Indianapolis and Marion County.
This position is responsible for overseeing and supervising the performance of team leaders and front-line team-members located at Marion County Community Corrections (MCCC) facilities. The incumbent in this position is responsible for the supervision of clients, development of case plans, referral to services, programming, processing arrivals and releases for the program, handling phone calls and requests, requesting home visits, and monitoring of electronic monitoring equipment. Incumbent in this position is responsible for assisting in the day-to-day operations and programming related to MCCC and directly responsible for public safety, team-member safety, team-member accountability, and adherence to evidence-based practices. Incumbent in this position has wide latitude to make decisions related to public safety, team-member safety, and client safety and accountability for records management, maintenance and retention, and administrative services. The incumbent operates within a wide range of discretion for hiring and terminations. Incumbent may deviate from standards as established within the appropriate policies, procedures, and laws. Errors in judgment could cause irreparable consequences and lost work hours to the agency. Incumbent will exercise freedom in judgment while assisting in policy formulation and negotiations. Position will provide input to the manager in agency-wide decision making and provide assistance in the absence of their manager. The incumber in this position is required to be on-call 24-hours a day, seven (7) days a week and may participate in a rotating schedule. Position reports to the Manager, Operations. Must have and maintain a valid driver's license.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.
- Responsible for the daily supervision and performance of assigned team-member
- Aids in personnel matters such as recruitment, promotion, and disciplinary processes
- Helps with implementing, updating, and enforcing agency policies, procedures, and standards
- Enforces adherence to all applicable laws, policies, and procedures
- Supervises the screening process for all community corrections referrals and ensures coordination with local and out of county and state entities regarding placement
- Ensures case manager capacity levels are sufficient for placements, as much as possible
- Responsible for ensuring policies and procedures are properly enforced and are consistent with all federal, state, and local laws and regulations
- Responsible for ensuring emergency plans are in place and team-members are adequately trained in policies and procedures
- Ensure internal and external problems, conflicts, and issues are dealt with appropriately through the use of investigation, fact finding, interviewing, and analysis of information, including citizen and client complaints or grievances
- Ensures accountability and oversight over a daily average of over 3,000 clients
- Represents the agency to other agencies, groups, boards, businesses, and the public
- Serves as the liaison by responding to questions, problems, and concerns of other agencies and divisions, courts, vendors, community individuals, program, and agencies
- Prepares statistical data and reports to summarize and evaluate program performance
- Compiles annual data and creates annual reports for the processing division
- Compiles annual reports of each team-member in the processing division
- Oversees data entered into spreadsheets
- Oversees projected release dates of clients who may be in the Department of Correction with community corrections to follow clients in the Adult Detention Center waiting for their bond to be posted and clients who are in other states or counties who are ordered to Community Corrections
- Supervises processing specialists and team leads in overseeing their day-to-day tasks
- Reviews and monitors pay, hours worked, schedules and FMLA or compensatory time
- Oversees the incoming of clientele reporting directly from the courts or being transported from the Adult Detention Center, Indiana Department of Correction, and Duvall Residential Center
- Oversees violations and memorandums drafted by team leads to ensure accuracy before being submitted to the courts
- Oversees team-members and clients are in a clean, safe working environment at all times
- Reviews and monitors client treatment plans and programs, scheduling of clients for programs, offender participation and ensures compliance to program rules and regulations
- Attends court hearings and proceedings, participates in the staffing of cases and supervises and reviews recommendations for referrals
- Monitors client to case manager ratios and client violations of program specifications
- Contributes to the strategic direction of the agency
- Responsible for assisting with the development of short- and long-term management of logistical operations and resources
- Ensures the implementation and adherence to evidence-based practices for community corrections, and community partners and vendors
- Ensures staff utilizes the Eight Principles of Effective Intervention in daily duties while working with clients
- Responsible for the utilization of positive reinforcement and prosocial modeling in an attempt to achieve repeat prosocial behavior
- Models de-escalation skills to achieve the same behavior from staff and clients
- Ensures the implementation of continuous quality improvement processes and plans for community corrections
- Confidentiality is to be maintained at all times
- This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.
Bachelor’s degree in Criminal Justice, Business Management, or related field and two (2) years of experience working in criminal justice or corrections facilities. An equivalent combination of education, training, and experience in the absence of a college degree may be considered in lieu of a degree Ability to communicate effectively both orally and in writing. Skill in establishing cost effective programs and quality control. Position requires knowledge and abilities in leadership, management, personnel and process performance measurement, investigative principles and practices used in insuring compliance with appropriate state and federal laws, regulations and requirements of court evidence, training, advise and assist the staff and public in all aspects of the agency, interface with the public regarding procedures, interpret and explain court decisions to clients and others, municipal boards or committees, and agency team-members. Emotional intelligence when dealing with people of all backgrounds. Knowledge and use of Microsoft Office. Must have and maintain a valid driver's license.
Preferred Job Requirements and Qualifications
Master’s degree in Criminal Justice, Business Management, or related field and one (1) year of experience working in criminal justice or corrections facilities. An equivalent combination of education, training, and experience in the absence of a college degree may be considered in lieu of a degree Ability to communicate effectively both orally and in writing. Skill in establishing cost effective programs and quality control. Position requires knowledge and abilities in leadership, management, personnel and process performance measurement, investigative principles and practices used in insuring compliance with appropriate state and federal laws, regulations and requirements of court evidence, training, advise and assist the staff and public in all aspects of the agency, interface with the public regarding procedures, interpret and explain court decisions to clients and others, municipal boards or committees, and agency team-members. Emotional intelligence when dealing with people of all backgrounds. Knowledge and use of Microsoft Office. Must have and maintain a valid driver's license.
200 E. Washington Street
CCB 1501
Indianapolis, Indiana, 46204
The purpose and mission of the Marion County Community Corrections Agency is to improve the lives of citizens in Marion County through community supervision, as an alternative to incarceration, utilizing evidence-based practices and comprehensive case management while cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the citizens of Indianapolis and Marion County.
This position is responsible for overseeing and supervising the performance of team leaders and front-line team-members located at Marion County Community Corrections (MCCC) facilities. The incumbent in this position is responsible for the supervision of clients, development of case plans, referral to services, programming, processing arrivals and releases for the program, handling phone calls and requests, requesting home visits, and monitoring of electronic monitoring equipment. Incumbent in this position is responsible for assisting in the day-to-day operations and programming related to MCCC and directly responsible for public safety, team-member safety, team-member accountability, and adherence to evidence-based practices. Incumbent in this position has wide latitude to make decisions related to public safety, team-member safety, and client safety and accountability for records management, maintenance and retention, and administrative services. The incumbent operates within a wide range of discretion for hiring and terminations. Incumbent may deviate from standards as established within the appropriate policies, procedures, and laws. Errors in judgment could cause irreparable consequences and lost work hours to the agency. Incumbent will exercise freedom in judgment while assisting in policy formulation and negotiations. Position will provide input to the manager in agency-wide decision making and provide assistance in the absence of their manager. The incumber in this position is required to be on-call 24-hours a day, seven (7) days a week and may participate in a rotating schedule. Position reports to the Manager, Operations. Must have and maintain a valid driver's license.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.
- Responsible for the daily supervision and performance of assigned team-member
- Aids in personnel matters such as recruitment, promotion, and disciplinary processes
- Helps with implementing, updating, and enforcing agency policies, procedures, and standards
- Enforces adherence to all applicable laws, policies, and procedures
- Supervises the screening process for all community corrections referrals and ensures coordination with local and out of county and state entities regarding placement
- Ensures case manager capacity levels are sufficient for placements, as much as possible
- Responsible for ensuring policies and procedures are properly enforced and are consistent with all federal, state, and local laws and regulations
- Responsible for ensuring emergency plans are in place and team-members are adequately trained in policies and procedures
- Ensure internal and external problems, conflicts, and issues are dealt with appropriately through the use of investigation, fact finding, interviewing, and analysis of information, including citizen and client complaints or grievances
- Ensures accountability and oversight over a daily average of over 3,000 clients
- Represents the agency to other agencies, groups, boards, businesses, and the public
- Serves as the liaison by responding to questions, problems, and concerns of other agencies and divisions, courts, vendors, community individuals, program, and agencies
- Prepares statistical data and reports to summarize and evaluate program performance
- Compiles annual data and creates annual reports for the processing division
- Compiles annual reports of each team-member in the processing division
- Oversees data entered into spreadsheets
- Oversees projected release dates of clients who may be in the Department of Correction with community corrections to follow clients in the Adult Detention Center waiting for their bond to be posted and clients who are in other states or counties who are ordered to Community Corrections
- Supervises processing specialists and team leads in overseeing their day-to-day tasks
- Reviews and monitors pay, hours worked, schedules and FMLA or compensatory time
- Oversees the incoming of clientele reporting directly from the courts or being transported from the Adult Detention Center, Indiana Department of Correction, and Duvall Residential Center
- Oversees violations and memorandums drafted by team leads to ensure accuracy before being submitted to the courts
- Oversees team-members and clients are in a clean, safe working environment at all times
- Reviews and monitors client treatment plans and programs, scheduling of clients for programs, offender participation and ensures compliance to program rules and regulations
- Attends court hearings and proceedings, participates in the staffing of cases and supervises and reviews recommendations for referrals
- Monitors client to case manager ratios and client violations of program specifications
- Contributes to the strategic direction of the agency
- Responsible for assisting with the development of short- and long-term management of logistical operations and resources
- Ensures the implementation and adherence to evidence-based practices for community corrections, and community partners and vendors
- Ensures staff utilizes the Eight Principles of Effective Intervention in daily duties while working with clients
- Responsible for the utilization of positive reinforcement and prosocial modeling in an attempt to achieve repeat prosocial behavior
- Models de-escalation skills to achieve the same behavior from staff and clients
- Ensures the implementation of continuous quality improvement processes and plans for community corrections
- Confidentiality is to be maintained at all times
- This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.
Bachelor’s degree in Criminal Justice, Business Management, or related field and two (2) years of experience working in criminal justice or corrections facilities. An equivalent combination of education, training, and experience in the absence of a college degree may be considered in lieu of a degree Ability to communicate effectively both orally and in writing. Skill in establishing cost effective programs and quality control. Position requires knowledge and abilities in leadership, management, personnel and process performance measurement, investigative principles and practices used in insuring compliance with appropriate state and federal laws, regulations and requirements of court evidence, training, advise and assist the staff and public in all aspects of the agency, interface with the public regarding procedures, interpret and explain court decisions to clients and others, municipal boards or committees, and agency team-members. Emotional intelligence when dealing with people of all backgrounds. Knowledge and use of Microsoft Office. Must have and maintain a valid driver's license.
Preferred Job Requirements and Qualifications
Master’s degree in Criminal Justice, Business Management, or related field and one (1) year of experience working in criminal justice or corrections facilities. An equivalent combination of education, training, and experience in the absence of a college degree may be considered in lieu of a degree Ability to communicate effectively both orally and in writing. Skill in establishing cost effective programs and quality control. Position requires knowledge and abilities in leadership, management, personnel and process performance measurement, investigative principles and practices used in insuring compliance with appropriate state and federal laws, regulations and requirements of court evidence, training, advise and assist the staff and public in all aspects of the agency, interface with the public regarding procedures, interpret and explain court decisions to clients and others, municipal boards or committees, and agency team-members. Emotional intelligence when dealing with people of all backgrounds. Knowledge and use of Microsoft Office. Must have and maintain a valid driver's license.
All rates are bi-weekly.
2023 Rate Sheet - To view our rate sheet, please copy and paste this link into your web browser: https://media.graphassets.com/fXBSN1Q7SQu0d2T9mmrA
Life Insurance Employee Only (rates per $1,000 per month):
Basic: Employer Paid
Optional Life Insurance Employee Only (rates per $1,000 per month)
Additional:
<25-29 $0.053
30-34 $0.075
35-39 $0.090
40-44 $0.120
45-49 $0.203
50-54 $0.330
55-59 $0.545
60-64 $0.723
65-69 $1.208
70 + $1.867
IMPORTANT PERF UPDATE:
- For more information on eligibility options, refer to Proposal 21-288 https://bit.ly/3exq8yR
1. All employees hired/rehired after 1/1/2022 have a choice to select the PERF Hybrid plan (3% + Pension) or the INPRS My Choice: Retirement Savings plan (3% + 1% Contribution). The Hybrid plan consists of two components:
Annuity Savings Account (ASA) -This consists of the mandatory employee contribution of three (3%) percent of compensation (made for the employee by the City), plus interest credits or earnings. You're always vested in your ASA portion - it's always yours.
Pension - The pension portion of the retirement benefit is funded by contributions made by the employer over the course of the employee's career and separate from the annuity savings account. Employees enrolled in the PERF Hybrid plan are eligible for retirement benefits at age sixty-five (65) if they have ten (10) or more years of creditable service. After June 30, 1995, employees may retire at age sixty (60) with at least fifteen (15) years of credible service or if the member's age in years plus the years of credible service equals at least 85 and the member is at least fifty-five (55) years of age. With fifteen (15) or more years of creditable service, the employee may retire as early as age fifty (50) with a reduced pension.
2. Employees hired/rehired by the City and County between 1/1/2017 and 12/31/2021 will be automatically enrolled in the PERF My Choice: Retirement Savings plan. This plan is an annuity savings account (ASA) only plan and does not have a pension component. Any service that an employee has in the My Choice: Retirement Savings Plan will not count toward the service time requirements for pension eligibility in the Hybrid Plan.
With the PERF My Choice: Retirement Savings Plan, the ASA is split up into two parts:
Part one - This consists of the mandatory employee contribution of three (3%) percent of compensation (made for the employee by the City), plus interest credits or earnings. You're always vested in your ASA portion - it's always yours.
Part two - This consists of an additional variable rate contribution paid by the City toward your ASA. This variable rate contribution is currently 1% of your gross wages. Vesting in the value of the variable rate employer contribution will vary by length of participation. You are:
- 20 percent vested after 1 full year of participation
- 40 percent vested after 2 full years of participation
- 60 percent vested after 3 full years of participation
- 80 percent vested after 4 full years of participation
- 100 percent vested after 5 full years of participation
3. All employees hired/rehired prior to 1/1/2017 are grandfathered into PERF Hybrid plan. The Hybrid plan consists of two components:
Annuity Savings Account (ASA) -This consists of the mandatory employee contribution of three (3%) percent of compensation (made for the employee by the City), plus interest credits or earnings. You're always vested in your ASA portion - it's always yours.
Pension - The pension portion of the retirement benefit is funded by contributions made by the employer over the course of the employee's career and separate from the annuity savings account. Employees enrolled in the PERF Hybrid plan are eligible for retirement benefits at age sixty-five (65) if they have ten (10) or more years of creditable service. After June 30, 1995, employees may retire at age sixty (60) with at least fifteen (15) years of credible service or if the member's age in years plus the years of credible service equals at least 85 and the member is at least fifty-five (55) years of age. With fifteen (15) or more years of creditable service, the employee may retire as early as age fifty (50) with a reduced pension.
4. City Employees hired/rehired between 1/1/2017 and 12/31/21 that are members of the City AFSCME labor union can choose to enroll in either the PERF My Choice: Retirement Savings plan or the PERF Hybrid plan. Both plans are described above. Employees have 60 days to choose which option they want, and by state law this cannot be changed. If no choice is made, the employee will then be automatically added to the PERF My Choice: Retirement Savings plan.
The Indiana General Assembly has enacted a provision that allows public employees to make voluntary contributions in addition to the mandatory three percent (3%) contributions. Employees may contribute up to an additional ten- percent (10%) of their compensation per pay period to the annuity savings account. This means that the maximum level of contributions to the annuity savings account under this new provision is thirteen percent (13%) of an employee's compensation per pay period.
Employees who separate from the city within their first ten (10) years of employment need to contact INPRS - PERF regarding their ASA account.
Questions relating to PERF may be directed to INPRS - PERF at:
Indiana Public Retirement System
Public Employees' Retirement Fund
One North Capitol, Suite 001
Indianapolis, Indiana 46204
(888) 236-3544
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