Job description

The Supply Chain Supervisor will support and assist the Operations Manager with day-to-day activities in their assigned functional area. Responsible for productivity, accuracy, and overall performance of team members while being consistent with business and customer service objectives. Performs related duties or as required.

Primary Responsibilities:

· Provides hands on leadership, directing and leading team members to achieve customer service and department objectives.

· Coach 10 to 40 team members in an assigned functional area in accordance with established procedures and schedules.

· Resolves problems and opportunities in the assigned function.

· Keep activities on track; escalates any out-of-scope problems to the next level or the most appropriate Team member for the situation.

· Analyze operational procedures, processes, and activities to suggest improvements in assigned area.

· Assures safety and maintains acceptable standards.

· Maintain team member production and accuracy records, labor hours and carryover reports for assigned area.

· Assures equipment in the assigned functional area is well maintained.

· Communicates with assigned team members as well as all levels of management to assure positive team member relationships and a proactive approach for solving team member problems.

Core Competencies & Accomplishments:

· Strong Customer Service experience preferred

· Background in Jewelry Business strongly preferred

· Experience communicating/negotiating with outside vendors

· Candidates with strong leadership abilities preferred

· Ability to work either 1stor 2nd shift or open to rotation

· Open to changing shifts or workdays in the future

· Six months hands on management experience preferred

· Good communication and interpersonal skills a must

· Experience with Microsoft Office, Excel and typing skills preferred

· Must be detail oriented and have the ability to initiate accurate correspondence and reports

What you get:

We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney’s Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter and LinkedIn.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay

Experience:

• Supply chain: 5 years (Preferred)
• Management: 2 years (Required)

Work Location: In person

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