Job description

Responsibilities

• Real time monitoring and response of Renewable Energy power generating assets.

• Perform remote troubleshooting applying Remote Operations Center Fault Handling Procedures and Special Instructions

• Escalate and communicate to next level of fleet support when remote troubleshooting is not effective ensuring to provide any relevant information to aid in additional support

• Interface with site team and customer operation center when observe network interruption or loss of communication between power assets and Monitoring System

• Monitor the ROC notifications for customer requests during the shift and take the necessary actions immediately

• Follow ROC procedures to drive standardized global practices

• Proficiently communicate with internal and external customers via written and verbal communication

• Document all work performed via guidelines in approved procedures and appropriate playbook via provided digital tools

Minimum Qualifications

• Excellent written and verbal communication skills

• Ability to work independently

• Excellent PC skills, experience using MS Office, MS Outlook, and Excel

• Must be able to work variance shifts required for 24x7 operations

Preferred Qualifications/ Skills

• Experience in renewable energy generation

• Experience with industrial plant maintenance

• Experience with maintenance and troubleshooting Programable Logic Controllers (PLC’s)

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Ability to commute/relocate:

• Schenectady, NY: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Mechanical knowledge: 1 year (Preferred)

License/Certification:

• CPR Certification (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

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