Job description

First Hawaiian Bank is currently seeking a collaborative, customer-focused, goals-oriented Banking Consultant to join our Hawaii Kai Branch. In this role, you will be responsible for delivering an exceptional in-branch customer service experience by proactively engaging with customers to identify needs, demonstrating our digital banking options, fulfilling customers’ day-to-day transactional needs, as well as advising customers on the full range of financial products and services available to suit their financial needs. You will also identify referral opportunities to a subject matter expert or appropriate relationship banker.

The successful candidate will be hired for the level of the position that aligns with their experience.

Work Schedule

Monday - Friday 8:00AM - 4:30PM

The ideal candidate will have:

• Associate’s degree in a business-related field or equivalent work experience; or
• High school diploma or equivalent and 2 years’ experience in a sales and service environment required.
• Retail / branch banking experience in operations and sales or similar experience within the financial services industry.
• Extensive knowledge of banking/financial products and services, and ability to comprehend and grasp finance and credit concepts.
• Must project a welcoming presence when interacting with customers.
• Strong verbal, written, and interpersonal communication skills.
• Must be digitally savvy, confident and well-versed on the use of digital banking technology to fulfill routine day-to-day needs.
• Detail oriented with excellent follow-through.
• Agile and resourceful as it relates to working in a fast-paced changing environment.
• Upbeat and positive, growth mindset, and quick learner.
• Strategic thinker with the ability to work both independently and as part of a larger team.

For more information and to apply, please go to www.fhb.com/careers

About First Hawaiian Bank

Are you interested in working alongside a group of dynamic thinkers, innovators, and leaders who thrive together as a team? Looking for a fun, collaborative, and challenging environment where you are empowered to make decisions? Would you like the opportunity to grow professionally and personally within a forward-thinking company? If so, you've come to the right place. At First Hawaiian Bank, we invest in you. We offer an award-winning training and development program to set you up for success. We pride ourselves on our company culture and core values: Caring, Character, and Collaboration. We also offer a comprehensive benefits program, including medical, 401(k), life insurance, tuition reimbursement, paid vacation, retiree benefits, and more!

Job Type: Full-time

Pay: From $19.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Honolulu, HI 96825: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• sales and service: 1 year (Preferred)

Work Location: In person

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