Behavioral Health Associate

Full Time
New York, NY
Posted
Job description

About NYC Health + Hospitals


NYC Health + Hospitals/Metropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities. The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science. Metropolitan delivers high quality health services with compassion, dignity, and respect to all, without exception. Since its founding in 1875, the hospital has been affiliated with New York Medical College, representing the oldest partnership between a hospital and a private medical school in the United States. Metropolitan is a part of the NYC Health + Hospitals, the largest municipal hospital and health care system in the country.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description


Under the direction of a Registered Nurse (RN) and /or physician, and in collaboration with the interdisciplinary team, perform crisis and/ or de-escalation interventions, therapeutic observations, client supervision and other behavioral health related duties. Trains and assists staff in collaboration with staff development in crisis prevention and deescalation techniques. Acts in compliance with corporate, hospital and all relevant regulatory policies.

  • Under the supervision of a Registered Professional Nurse performs technical and para-professional nursing and/or medical care procedures in the delivery of nursing in accordance with the established policies and procedures of the institution.
  • Takes vital signs such as patients pulse, temperature, blood pressure, respiration height and weight.
  • Records these measures accurately in the patient's medical record.
  • Assists in patient admission process by recording/ reporting observed behavior, verbal responses and any interventions initiated such as, conversation, foods and fluids to the RN.
  • Adheres to appropriate infection control procedures particularly hand washing.
  • Monitors patients on close and special observation, e.g. S.O., Elopement, suicidal and homicidal observation.
  • Participates in interdisciplinary group and therapeutic meetings to plan treatment and discharge procedures.
  • Assist units with de-escalation techniques, assess unit's needs in conjunction with anger management.
  • May lead or assist in therapeutic groups on the unit such as anger management techniques, de-escalation techniques and team building skills on how to manage crisis.
  • Monitors patient's interactions and behaviors on the unit.
  • Participates in therapeutic activities and games on unit.
  • Assists with the distribution of food trays and monitoring patients in the dining room.
  • Assists patients with grooming activities.
  • Assists with transfer/transport of patients to other units, diagnostic test procedures, etc.
  • Attend peer group meetings and other meetings as assigned.
  • Demonstrates knowledge of seclusion and skills in the application of restraints according to hospital policy and procedures.
  • Performs technical aspects of patient care according to established policies and procedures, utilizing proper techniques, and adapt these techniques to the unique needs of the individual patients.
  • Actively participates and responds to appropriately to patient emergencies, such as rapid response, crisis management, cardiac arrest or respiratory failure.
  • Observes and monitors patient's mental and physical status during activities and other direct/indirect patient contact; report changes in behavior to the nurse that may affect the therapeutic milieu.

Minimum Qualifications


1. An Associate’s degree in criminal justice, social services or a health-related area; or
2. A High School diploma or a G.E.D. and one (1) year of full-time experience in law enforcement, nursing or psychiatric/behavioral health in a high volume, intensive care environment.
3. *Successful completion of an appropriate training program in the application and use of restraints and seclusion must be completed prior to an individual performing such work.
4. Successful completion of an appropriate training in the performance of vital signs and grooming within ninety (90) calendar days of appointment to the title.
  • Special Note:
As required by the Centers for Medicare and Medicaid Services (CMS), Hospital Conditions of Participation - Patients’ Rights (42 CFR Part 482), before applying restraints, implementing seclusion, performing associated monitoring of the restrained or secluded individual, or providing care for such individual, staff must be trained and able to demonstrate competency in the performance of these actions.

How To Apply


Please be advised that proof of Covid-19 vaccination is required prior to hire.

If you wish to apply for this position, please apply online by clicking the "Apply Now" button. In addition, you can submit your resume to METCareers@nychhc.org with the Job Title and Job ID # of the job posting that you applied to in the subject line of the email.

NYC Health and Hospitals offers a competitive benefits package that includes:

  • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
  • Retirement Savings and Pension Plans
  • Loan Forgiveness Programs for eligible employees
  • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
  • College tuition discounts and professional development opportunities
  • Multiple employee discounts programs

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