Beverage Server - Blu Inifinity Pool at the Coeur d' Alene Resort
Job description
Job Summary
Exceed guests' expectations by providing a high standard of service. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction. Sell and suggest all the unique items offered at the Blu Infinity Pool based on product knowledge.
Essential Functions
- Responsible for prompt, courteous and attentive service to the Guest.
- Take orders and deliver food in a timely manner.
- Quality check tables through service.
- Responsible for maintaining a clean, organized appearance of the pool seating areas, work stations, and liquor rooms.
- Responsible for checking guest identification to ensure minimum legal drinking age.
- Maintain service stations stock throughout each shift.
- Must have a working knowledge of the menu in order to sell products.
- Knowledgeable of all Hagadone Hospitality operations in order to cross sell.
- Work as a team player and help each other throughout your shift.
- Accountable for all sales.
- Acting as cashier – handling currency and all other types of payment.
- Good math and money handling skills.
- Handle payments transactions – act as a cashier. (Cash, credit cards, check, room charge).
- Maintain a neat and tidy appearance of each table.
- Deal with customer difficulties as they arise.
- Must be at least 19 years of age to serve alcoholic beverages.
- Capacity to stand for up to seven hours at a time.
- High level of verbal and social skills.
- Display a confident personal presence.
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