Job description
What we look for
Our exceptional and motivated employees are our greatest strength. Our employees provide the highest level of customer service and help maintain our position as a leader in the global marketplace.
Our exceptional and motivated employees are our greatest strength. Our employees provide the highest level of customer service and help maintain our position as a leader in the global marketplace.
Markel Style
The Markel Style is what makes us stand out from our competitors. It's our core value which should underpin how we do business, while influencing our behavior and performance. We are looking for people who have potential and share our passion to live the Markel Style, which is described in more detail below.
If you think you have these core attributes we want to hear from you.
Job Summary:
Markel Specialty Data & Analytics is a hub for data innovation at Markel. We offer fun work environment that promotes innovative thinking and opportunities for career growth. As a member of our team, you will work closely with our customers and a team of data scientists, engineers, and analysts to enable the modernization and scalability of data solutions at Markel.
The Business Analyst role serves as a vital link between our data capabilities and Markel’s underwriting objectives. This position will be responsible for engaging in tactical discussions with our business partners around our analytics and business intelligence initiatives. Collecting and documenting requirements, facilitating user acceptance testing, and training will be the Business Analyst’s main focus in this role.
We are looking for some with good interpersonal skills who can serve as an intermediary between our technical development teams and our internal business partners. Communication and transparency with customers are of utmost importance to our team. Consequently, we are looking for hyper-organized candidates who have experience designing and executing on communication plans. Strong presentation skills are desirable in potential candidates to lead trainings and demonstrations of our data solutions.
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Maintain a strong working understanding of Markel Specialty’s data & analytics solutions to effectively communicate features and capabilities.
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Lead tactical discussions in the project planning process of requirements gathering and documentation.
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Support change management activities, such as: Training (e.g., training plans and materials, training sessions), Documentation support (e.g., operational procedures, troubleshooting guides), Customer support;
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Assist in analysis of business proposals;
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Design reporting and analytics use cases;
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Identify opportunities for process improvements and recommendations;
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Manage and monitor intake processes;
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Research and develop functional design documents and align with technical design documents;
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Performs procedural duties such as access management of data solutions;
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Support production activities such as functionality testing and acceptance criteria.
Qualifications
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3+ years of proven experience as a business analyst;
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Experienced with Microsoft Office and Azure DevOps;
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Foundational knowledge of insurance industry or a related financial services industry;
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SQL or other query language familiarity.
Please note: Markel's phased approach for re-entry into our buildings is designed to balance the ongoing health, safety, and well-being of our employees with operational considerations and regulatory/governmental requirements and recommendations. As a result, we implemented a hybrid return to work strategy that allows for three days in the office every week.
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life. All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.
“Why work for us?”
Diversity and inclusion
Markel is truly a global and diverse company. We believe that diversity makes us better business partners and that embracing people’s differences can bring amazing results and fuel innovation. We have a portfolio of businesses and product lines that operate around the world.
Markel is truly a global and diverse company. We believe that diversity makes us better business partners and that embracing people’s differences can bring amazing results and fuel innovation. We have a portfolio of businesses and product lines that operate around the world.
Community involvement
Markel has a rich heritage of supporting communities across the world where our customers and employees live and work. Giving back is part of our history and our future. Our employees share in this philosophy through volunteering, mentoring and fundraising.
Markel has a rich heritage of supporting communities across the world where our customers and employees live and work. Giving back is part of our history and our future. Our employees share in this philosophy through volunteering, mentoring and fundraising.
Commitment to open doors
Markel is committed to creating the best work environment. Our open-door policy is essential in recognizing business issues as they rise and to address the changing needs of our diverse and global workforce. Challenging management is a component of the Markel Style—some of our best ideas start from a conversation between a manager and an employee.
Entrepreneurial spirit
As the Markel Style states, we pursue excellence, strive for a better way, and share the success of others. Markel associates proactively seek new business opportunities, bringing further success to Markel.
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