Description

Looking for a Customer Service/Claims Assistant to support our claims department. The representative will answer calls on the switchboard, make proper connections to requested personnel/department and/or provide routine information to callers. Initially the representative will be working in the First Notice Of Loss (FNOL). Which will be when someone is calling in after being in an accident or reporting something stolen. Will be potentially dealing with stressed out individuals so need someone who is prepared for that. Will also be processing work fax/emails from customers to update their documents on file. A lot of reviewing documents through fax/email. Eventually will be taking calls from third party insurance providers, but will work their way into that role.

Skills & Qualifications

1 year of customer service/office experience

Retail/restaurant experience is great

Strong attention to detail

Experience working in a call center preferred

Strong Data Entry skills

At least 35 WPM

Additional Information

Hours could be from 8:00am – 6pm local time – may have staggered shifts (8:30-5:30 and 9-6pm) This position will be on site

Strong attendance/dependability will be very important.

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.