• Explaining processes and answering customer questions, as needed
• Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met
• Communicate clear expectations to Production Technicians and supervise their activities
• Perform production processes as scheduled and ensure quality control
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
• Resolve problems quickly as they arise
• Manage job file documentation to ensure complete and accurate project details
• Manage and control costs of production projects
• Manage assets by protecting and using equipment and materials properly
• Clean and maintain vehicles, equipment, warehouse, and office areas
• Perform sales and marketing activities, including add-on sales and security checks

• Effective written and oral communication.
• Ability to adapt to technology and their applications.
• Experience in cleaning/restoration preferred.
• High school diploma/GED preferred.
• IICRC certifications a plus ( not required).
• Valid and verifiable drivers license.
• Clean background.

• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance.
• Exposure to chemicals, safety equipment supplied.
• Walking and standing for long periods of time, driving, sitting, climbing.
• Ability to climb ladders and work at ceiling heights.
• Ability to work in tight spaces (e.g., crawls spaces under buildings).
• Repetitive pushing/pulling/lifting/carrying objects.

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.