Job description
Dairy Queen - Hospitality Staff
STATUS:
FULL TIME
STATUS:
FULL TIME
SHIFT:
FIRST / DAY SECOND / AFTERNOON
PURPOSE OF JOB:
Execute all customer service operations, ensuring all prepared products meet the restaurant standards of quality and excellence.
ESSENTIAL FUNCTIONS:
- Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
- Be pleasant and alert to customer needs.
- Greet guests as they enter restaurant or drive thru.
- Initiate and complete customer transactions quickly and accurately through the drive thru.
- Process customer transactions and maintain an accurate cash drawer throughout shift.
- Assemble and deliver order to customers quickly and efficiently.
- Keep entire work area clean and sanitary throughout shift.
- Prepare products quickly and accurately, while following all preparation, health and safety standards and guidelines when needed.
- Operate and maintain food/drink/treat related equipment and registers properly and safely.
- Complete assigned prep work for stocking and set up of work area.
- Stock and execute proper rotation of products.
- Assist with end of day cleaning.
- Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
- Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
- Inform immediate supervisor promptly of all problems or unusual matters of significance.
- Perform other duties and responsibilities as requested by management staff or shift leaders.
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