JOB DESCRIPTION AND POSITION REQUIREMENTS:

Penn State Scranton is seeking a dynamic and energetic individual for an Enrollment Specialist in the Enrollment Management Office.

The individual in this position will report to the Director of Enrollment Management and will assist the enrollment team in meeting each year's recruitment target and financial aid delivery from diverse populations including high school students, transfer applicants, and adult learners. They will also work with students in our service area including first-generation, PELL-eligible, veterans, and ELL prospective students. The counselor will be required to plan and implement programs and events for prospective students and their families.

Job Responsibilities:

• Counsel prospective students and families regarding enrollment and financial aid processes throughout the admissions cycle

• Respond to requests from individual applicants, families, and school counselors through phone, email, and virtual and in-person visits

• Evaluate and analyze application credentials to determine eligibility for admission

• Manage application follow-up by running reports and developing communication strategies to reach students with active applications

• Knowledge of student aid and working collaboratively with the Financial Aid Coordinator to recruit, yield, and retain students

• Strong verbal and written communication skills, knowledge of office technology including Microsoft Office Suite, and strong relationship-building skills

• Excellent interpersonal skills and becoming a trusted resource throughout the enrollment process, sharing knowledge about the admissions process, academic programs, financial aid, campus life, and university structure - working across departments as needed

Education and Experience:

• Bachelor's degree or higher

• Plus one year of related experience

• Or an equivalent combination of education and experience

• Direct college admissions experience and knowledge of CRM software are preferred

• The ability to manage concurrent projects with accuracy is required

• Proven time management skills and attention to detail are essential, as is the ability to meet deadlines and juggle competing priorities

• Additionally, ideal candidates will possess experience with recruiting diverse populations and event coordination

Candidate should be adaptable as duties within the office may occasionally change. Some travel and occasional weekend/evening work are required. Travel will consist of visits to high schools, college fairs, recruitment programs, University meetings, and conferences.

How to Apply:

• Submit a cover letter that includes a diversity statement that details how you or any of your previous roles have or had supported the success of students from diverse and/or underrepresented backgrounds (applicants who have not yet had the opportunity for such experiences should note their plans for such work)

• Submit a Resume

• Submit three professional references

• Candidates are encouraged to apply at: https://hr.psu.edu/careers

The following clearances must be completed for this position:

• Pennsylvania State Police Criminal Background Check

• Pennsylvania Child Abuse History

• Federal Bureau of Investigation (FBI) Criminal Background Check

• This position also requires that you operate a motor vehicle as a part of your job duties

• A valid driver’s license and successful completion of a motor vehicle records check will be required in addition to clearances

Penn State is a multi-campus public land-grant University that improves the lives of the people of Pennsylvania, the nation, and the world. Our instructional mission includes undergraduate, graduate, and continuing and distance education informed by scholarship and research. Our research, scholarship, and creative activities promote human and economic development through the expansion of knowledge and its applications in the natural and applied sciences, social sciences, arts, humanities, and professions. Penn State Scranton has the appeal of a small, private college, with the name recognition and prestige of a major research University. Steeped in tradition, and enriched through advancement, Penn State Scranton provides an excellent education in a fast-paced environment that offers real-world experience. Penn State Scranton is one of more than 20 Penn State campuses state-wide. It is a student-centered campus of approximately 1,000 students. The coursework for the first two years of more than 160 Penn State baccalaureate majors is offered, as well as 12 baccalaureate degrees and 5 associate degrees. Students and faculty at Penn State Scranton have access to the resources of a major research University but in a small college atmosphere. Class sizes are small, and the student/faculty ratio is low, so students can receive much individual attention. Our faculty members are committed to providing a high-quality educational experience to their students and are actively engaged in research. Our students receive a world-class education delivered in a small campus setting, they and have opportunities to participate in undergraduate research projects supervised by faculty members. For more information about the campus, visit http://www.psu.edu/ur/cmpcoll.html .

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.

CAMPUS SECURITY CRIME STATISTICS: